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Ticket No:
#00024816
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VENDING HISTORY
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 5916170915485624 Transaction Date/Time: 2024-02-28 22:14:16 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 3701 2686 0924 4311 4353 2 Transaction ID: 4369170854973424 Transaction Date/Time: 2024-02-21 22:08:54 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 0977 5269 9399 1328 2510 3 Transaction ID: 9301170682290024 Transaction Date/Time: 2024-02-01 22:28:20 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 0366 6745 0275 6403 8970 4 Transaction ID: 7107170674465024 Transaction Date/Time: 2024-02-01 00:44:11 Meter No.: 44000511327 Account No.: 641506108201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 0129 9749 8514 5952 8625 5 Transaction ID: 9328170412372024 Transaction Date/Time: 2024-01-01 16:42:01 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 3185 7207 4351 8743 8192 6 Transaction ID: 3905170312730024 Transaction Date/Time: 2023-12-21 03:55:01 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 0070 3071 3352 0413 4080 7 Transaction ID: 7691170298237424 Transaction Date/Time: 2023-12-19 11:39:34 Meter No.: 44000511327 Account No.: 641506108201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 147.05 Amount Tendered: ₦10,000.00 3132 7049 8818 6221 9640 8 Transaction ID: 2380170266209524 Transaction Date/Time: 2023-12-15 18:41:36 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 2407 0922 4157 5524 3408 9 Transaction ID: 5174170138855824 Transaction Date/Time: 2023-12-01 00:55:58 Meter No.: 44000511327 Account No.: 785442 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 2494 2177 3128 7426 5939 10 Transaction ID: 2302169965270324 Transaction Date/Time: 2023-11-10 22:45:03 Meter No.: 44000511327 Account No.: 641506108201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 147.05 Amount Tendered: ₦10,000.00 6610 9379 1203 6032 2986