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Ticket No:
#00024774
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Completed Clear Tamper Complaint Lodging Forms
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
62420235541 3173 3405 0310 4548 3835 62420257057 4107 7219 8275 7672 1286 62122361066 7053 4426 5351 6715 7319 62521007021 4992 4652 5153 0583 1499 62521041566 0 7286 2942 9409 0437 6714 62420256661 6715 9440 7078 7051 6602 44000639524 1155 3136 8283 3023 0981 62221015894 6941 8294 6300 5414 3113 62521042200 0647 7537 8942 6222 9512 62420255010 0374 9858 6976 6306 0869 0101200080238 6356 5043 3773 8567 8968 62420234726 3919 4244 4596 7373 8405 62420138216 1257 6898 7245 6050 8047 44300012406 4607 6186 7895 7743 6165 62521026344 7253 0218 0049 6132 5374 44000716686 4071 3021 6675 3170 4048 44000714467 5323 8889 0684 0858 0346 62420214108 3006 9300 6006 3523 7604 44000697456 7185 7242 8983 1791 6227 44000713394 3464 5981 7321 2171 6334