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Ticket No:
#00024712
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, Find below # Transaction Details Token Details 1 Transaction ID: 8813170946387524 Transaction Date/Time: 2024-03-03 12:04:35 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 Debt Repayment: ₦2,000.00 KwH: 40.67 Amount Tendered: ₦5,000.00 1679 3401 5139 6552 3179 2 Transaction ID: 7179170876171924 Transaction Date/Time: 2024-02-24 09:01:59 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦202.33 Energy Cost: ₦2,697.67 Debt Repayment: ₦2,000.00 KwH: 39.32 Amount Tendered: ₦4,900.00 2655 5684 0643 8100 0889 3 Transaction ID: 7467170551987724 Transaction Date/Time: 2024-01-17 20:31:17 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 Debt Repayment: ₦2,000.00 KwH: 27.12 Amount Tendered: ₦4,000.00 2766 5041 7243 8652 6554 4 Transaction ID: 7013170361037324 Transaction Date/Time: 2023-12-26 18:06:14 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 Debt Repayment: ₦0.00 KwH: 27.12 Amount Tendered: ₦2,000.00 3160 8573 3024 9895 9217 5 Transaction ID: 1775170240912924 Transaction Date/Time: 2023-12-12 20:25:29 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 Debt Repayment: ₦4,000.00 KwH: 27.12 Amount Tendered: ₦6,000.00 2857 1509 1465 6980 1190 6 Transaction ID: 6839169787963324 Transaction Date/Time: 2023-10-21 10:13:53 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 Debt Repayment: ₦2,000.00 KwH: 40.67 Amount Tendered: ₦5,000.00 3168 2817 2297 9681 7570 7 Transaction ID: 3923169443480224 Transaction Date/Time: 2023-09-11 13:20:02 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 Debt Repayment: ₦0.00 KwH: 67.79 Amount Tendered: ₦5,000.00 5785 2840 2447 5961 2424 8 Transaction ID: 7173169358775724 Transaction Date/Time: 2023-09-01 18:02:37 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦202.33 Energy Cost: ₦2,697.67 Debt Repayment: ₦2,000.00 KwH: 39.32 Amount Tendered: ₦4,900.00 5740 5352 3374 3882 9702 9 Transaction ID: 7076169203734424 Transaction Date/Time: 2023-08-14 19:22:24 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦188.37 Energy Cost: ₦2,511.63 Debt Repayment: ₦2,000.00 KwH: 36.61 Amount Tendered: ₦4,700.00 0861 2839 4781 5303 6741 10 Transaction ID: 6379168927326624 Transaction Date/Time: 2023-07-13 19:34:26 Meter No.: 54160892474 Account No.: 6342052524-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 Debt Repayment: ₦2,000.00 KwH: 40.67 Amount Tendered: ₦5,000.00 2566 9495 6662 8470 2367