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Ticket No:
#00024531
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, Find below # Transaction Details Token Details 1 Transaction ID: 2530170127703824 Transaction Date/Time: 2023-11-29 17:57:18 Meter No.: 0101170388900 Account No.: ANG6573301225-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 2056 8784 2764 8032 8248 2 Transaction ID: 5119169270114124 Transaction Date/Time: 2023-08-22 11:45:41 Meter No.: 0101170388900 Account No.: ANG6573301225-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 0643 1064 7774 0580 6604 3 Transaction ID: 9376167302720024 Transaction Date/Time: 2023-01-06 18:46:40 Meter No.: 0101170388900 Account No.: ANG6573301225-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 2518 1308 8690 0697 4155 4 Transaction ID: 3418163586136624 Transaction Date/Time: 2021-11-02 14:56:06 Meter No.: 0101170388900 Account No.: ANG6573301225-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.64 Amount Tendered: ₦1,000.00 4504 3505 2612 2123 6850 5 Transaction ID: 2988162650918424 Transaction Date/Time: 2021-07-17 09:06:24 Meter No.: 0101170388900 Account No.: ANG6573301225-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 5614 0309 2990 6119 9345