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Ticket No:
#00024281
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VENDING HISTORY
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, Find below Transaction Details Token Details 1 Transaction ID: 5001170845040024 Transaction Date/Time: 2024-02-20 18:33:20 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 5763 1281 0184 9533 8582 2 Transaction ID: 6448170592345024 Transaction Date/Time: 2024-01-22 12:37:30 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦558.14 Energy Cost: ₦7,441.86 KwH: 108.47 Amount Tendered: ₦8,000.00 7188 5935 1870 1163 8320 3 Transaction ID: 4653170413033524 Transaction Date/Time: 2024-01-01 18:32:15 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 1982 0579 8734 1568 5275 4 Transaction ID: 7812170205152224 Transaction Date/Time: 2023-12-08 17:05:22 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 2674 8641 3687 7537 7440 5 Transaction ID: 4669167049893824 Transaction Date/Time: 2022-12-08 12:28:58 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 80.26 Amount Tendered: ₦5,000.00 2721 7706 7129 8420 5384 6 Transaction ID: 1912166514077824 Transaction Date/Time: 2022-10-07 12:06:18 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 48.16 Amount Tendered: ₦3,000.00 7333 3527 2763 2831 8117 7 Transaction ID: 6172165995772824 Transaction Date/Time: 2022-08-08 12:22:08 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 80.26 Amount Tendered: ₦5,000.00 3190 9443 0545 5698 5362 8 Transaction ID: 9258165451192824 Transaction Date/Time: 2022-06-06 11:38:48 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 82.06 Amount Tendered: ₦5,000.00 6229 0120 7941 1538 1419 9 Transaction ID: 6791164941174224 Transaction Date/Time: 2022-04-08 10:55:42 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 82.06 Amount Tendered: ₦5,000.00 1716 4597 1962 1071 6714 10 Transaction ID: 2563164423135724 Transaction Date/Time: 2022-02-07 11:56:05 Meter No.: 0101170118166 Account No.: 442977 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦279.07 Energy Cost: ₦3,720.93 KwH: 68.84 Amount Tendered: ₦4,000.00 4328 8944 6486 5648 9501