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Ticket No:
#00024072
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
DEBT PROFILE REQUESTS
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, Find below 0101170252247 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 6132144566-01 Debt Repayment ₦356,200.59 ₦-31,411.50 ₦2,000.00 ₦258,789.09 M 2020-04-13 ₦66,000.00 2024-02-11 0101150178420 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 435328 Debt Repayment ₦232,755.97 ₦-53,772.00 ₦2,500.00 ₦96,483.97 M 2018-11-28 ₦82,500.00 2024-02-12 0101165038627 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 6218920842-01 Debt Repayment ₦1,196,553.88 ₦-19.00 ₦10,000.00 ₦866,534.88 M 2018-08-29 ₦330,000.00 2024-02-09