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Ticket No:
#00024018
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending historyRequest for vending history
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. 44000734788 # Transaction Details Token Details 1 Transaction ID: 8747170750489224 Transaction Date/Time: 2024-02-09 19:54:52 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 2458 2595 7890 7240 5016 2 Transaction ID: 1083170739986024 Transaction Date/Time: 2024-02-08 14:44:20 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 5344 3581 6098 7539 7060 3 Transaction ID: 1677170680713224 Transaction Date/Time: 2024-02-01 18:05:32 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 0494 1552 0153 4911 0912 4 Transaction ID: 1253170670156424 Transaction Date/Time: 2024-01-31 12:46:04 Meter No.: 44000734788 Account No.: 787199 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 3265 7593 2969 3264 5348 5 Transaction ID: 2320170629748424 Transaction Date/Time: 2024-01-26 20:31:24 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 3007 2330 7615 3682 2646 6 Transaction ID: 7289170586924924 Transaction Date/Time: 2024-01-21 21:34:09 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 0455 2546 2113 3113 7177 7 Transaction ID: 5972170533982624 Transaction Date/Time: 2024-01-15 18:30:26 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 4936 2473 1367 1068 5891 8 Transaction ID: 1415170533036124 Transaction Date/Time: 2024-01-15 15:52:42 Meter No.: 44000734788 Account No.: 787199 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 0212 0560 6353 5072 8818 9 Transaction ID: 1694170472530224 Transaction Date/Time: 2024-01-08 15:48:22 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 6269 7097 4912 8834 2925 10 Transaction ID: 6171170421564624 Transaction Date/Time: 2024-01-02 18:14:06 Meter No.: 44000734788 Account No.: 809174 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 5842 2411 9264 2401 3288