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Ticket No:
#00023860
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VENDING HISTORY
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, # Transaction Details Token Details 1 Transaction ID: 5214170716551024 Transaction Date/Time: 2024-02-05 21:38:30 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 40.67 Amount Tendered: ₦3,000.00 6857 8749 2399 3856 1240 2 Transaction ID: 7174170679300124 Transaction Date/Time: 2024-02-01 14:10:02 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 2892 7414 4779 0008 6591 3 Transaction ID: 3192170617989324 Transaction Date/Time: 2024-01-25 11:51:33 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 0273 8638 2871 2207 3388 4 Transaction ID: 1366170357569624 Transaction Date/Time: 2023-12-26 08:28:17 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 4748 2183 4747 7216 7727 5 Transaction ID: 7531170351442924 Transaction Date/Time: 2023-12-25 15:27:09 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 2008 9624 8631 0855 8342 6 Transaction ID: 9457170238442724 Transaction Date/Time: 2023-12-12 13:33:48 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 4763 4363 3009 0626 3547 7 Transaction ID: 2013170076430824 Transaction Date/Time: 2023-11-23 19:31:48 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 2556 0811 2542 5125 4995 8 Transaction ID: 8696169902869624 Transaction Date/Time: 2023-11-03 17:24:56 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 1700 4237 0948 7152 3934 9 Transaction ID: 1936169847900524 Transaction Date/Time: 2023-10-28 08:43:25 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦132.56 Energy Cost: ₦1,767.44 KwH: 25.76 Amount Tendered: ₦1,900.00 3945 1019 8646 3243 3563 10 Transaction ID: 1560169761805924 Transaction Date/Time: 2023-10-18 09:34:19 Meter No.: 0101160188591 Account No.: 627942 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 4669 9667 6833 2219 3179