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Ticket No:
#00023674
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vendor history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 1883168725698124 Transaction Date/Time: 2023-06-20 11:29:41 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 3988 9985 3044 3590 5562 2 Transaction ID: 4616168373276624 Transaction Date/Time: 2023-05-10 16:32:46 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 6486 8372 1529 7246 6390 3 Transaction ID: 9142168122249824 Transaction Date/Time: 2023-04-11 15:14:58 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 3492 3881 7082 6021 3038 4 Transaction ID: 4866167880496824 Transaction Date/Time: 2023-03-14 15:42:48 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 1146 6034 1208 2399 3903 5 Transaction ID: 3487167595438824 Transaction Date/Time: 2023-02-09 15:53:08 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 1873 8461 5832 5089 5876 6 Transaction ID: 7875167327628424 Transaction Date/Time: 2023-01-09 15:58:04 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 81.35 Amount Tendered: ₦6,000.00 1591 5288 1182 1581 2004 7 Transaction ID: 5681166160868124 Transaction Date/Time: 2022-08-27 14:58:01 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 6249 2902 6031 7666 1938 8 Transaction ID: 9871163671484924 Transaction Date/Time: 2021-11-12 12:00:49 Meter No.: 0101210003659 Account No.: 623818081701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6267 8643 7895 6211 8547