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Ticket No:
#00023550
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 9740170552090524 Transaction Date/Time: 2024-01-17 20:48:25 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 6309 3385 5225 5980 5410 2 Transaction ID: 2306169840266824 Transaction Date/Time: 2023-10-27 11:31:08 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 6968 1230 3436 8039 5145 3 Transaction ID: 7568169452160724 Transaction Date/Time: 2023-09-12 13:26:47 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 4479 3771 5214 0449 1820 4 Transaction ID: 0123169323100724 Transaction Date/Time: 2023-08-28 14:56:47 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 3923 0205 5162 8062 7952 5 Transaction ID: 6989168925969524 Transaction Date/Time: 2023-07-13 15:48:15 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 0101 8770 3873 7921 6941 6 Transaction ID: 2396168786924724 Transaction Date/Time: 2023-06-27 13:34:07 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 4913 5597 7185 5071 2656 7 Transaction ID: 2180168562501024 Transaction Date/Time: 2023-06-01 14:10:10 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 1916 9301 0978 7694 6544 8 Transaction ID: 3177168397335424 Transaction Date/Time: 2023-05-13 11:22:34 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 4610 9163 0494 1036 5405 9 Transaction ID: 6158168173417824 Transaction Date/Time: 2023-04-17 13:22:58 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 2362 1786 7371 3825 8026 10 Transaction ID: 4456168034624424 Transaction Date/Time: 2023-04-01 11:50:44 Meter No.: 54161004178 Account No.: 6239110864-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 4916 8463 9277 3428 7731