JED Plc
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Ticket No:
#00023433
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 2181170518315124 Transaction Date/Time: 2024-01-13 22:59:11 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 12.78 Amount Tendered: ₦1,000.00 4656 1542 5530 5157 3288 2 Transaction ID: 0586170500080124 Transaction Date/Time: 2024-01-11 20:20:01 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 25.56 Amount Tendered: ₦2,000.00 3081 3986 8630 9408 0063 3 Transaction ID: 4737170405874824 Transaction Date/Time: 2023-12-31 22:39:09 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦341.86 Energy Cost: ₦4,558.14 KwH: 62.63 Amount Tendered: ₦4,900.00 4401 2926 7289 1138 7031 4 Transaction ID: 6135170370541224 Transaction Date/Time: 2023-12-27 20:30:12 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 12.78 Amount Tendered: ₦1,000.00 7199 9389 0379 2227 1730 5 Transaction ID: 1423170338458024 Transaction Date/Time: 2023-12-24 03:23:01 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 25.56 Amount Tendered: ₦2,000.00 6212 6783 5142 7914 0511 6 Transaction ID: 0134170310457824 Transaction Date/Time: 2023-12-20 21:36:18 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 25.56 Amount Tendered: ₦2,000.00 2108 9781 0988 2582 5496 7 Transaction ID: 7368170229714324 Transaction Date/Time: 2023-12-11 13:19:03 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦341.86 Energy Cost: ₦4,558.14 KwH: 62.63 Amount Tendered: ₦4,900.00 5899 7755 8078 9412 6130 8 Transaction ID: 9452170165346724 Transaction Date/Time: 2023-12-04 02:31:07 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 25.56 Amount Tendered: ₦2,000.00 4951 1396 6480 5964 6026 9 Transaction ID: 7952170128817224 Transaction Date/Time: 2023-11-29 21:02:53 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 38.34 Amount Tendered: ₦3,000.00 2040 9489 9024 6337 4469 10 Transaction ID: 5549170056599724 Transaction Date/Time: 2023-11-21 12:26:37 Meter No.: 62321153355 Account No.: 695250 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 63.91 Amount Tendered: ₦5,000.00 2612 5408 9884 8102 0117