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Ticket No:
#00023115
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for debt profile 44000327716, 0101170397000, 0101190154068
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. 44000327716 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 639269 Debt Repayment ₦14,532.03 ₦0.00 ₦2,000.00 ₦4,532.03 M 2023-08-21 ₦10,000.00 2024-01-01 0101170397000 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 435515 Debt Repayment ₦101,170,397,000.00 ₦-101,170,244,387.09 ₦2,000.00 ₦92,610.91 M 2019-08-28 ₦60,002.00 2023-12-12 0101190154068 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 650280 Debt Repayment ₦52,492.32 ₦0.00 ₦2,000.00 ₦52,492.32 M 2022-07-19 ₦0.00 0000-00-00