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Ticket No:
#00023095
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Completed Clear Tamper Complaint lodging Forms
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
62521022194 Clear Tamper 0 3742 5850 1687 0783 9653 0101215074754 Clear Tamper 0 6676 0088 6180 4859 8637 0101200075568 Clear Tamper 0 1073 1428 2056 7778 3367 62221007404 Clear Tamper 0 1474 7120 6804 7883 6523 62420251597 Clear Tamper 0 6651 4500 5342 5481 4496 62221007115 Clear Tamper 0 5013 8649 2806 2485 6298 62221004377 Clear Tamper 0 0254 2132 7629 6126 4578 62521035436 Clear Tamper 0 5316 4593 0806 9614 8585 62221024250 Clear Tamper 0 3579 0799 8435 2116 2629 62221021710 Clear Tamper 0 6604 1436 2743 0832 8529