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Ticket No:
#00023071
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Completed Clear Tamper Complaint Lodging Forms
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
62420227142 Clear Tamper 0 7013 8271 8536 6493 5420 62420256950 Clear Tamper 0 4586 3103 4864 0038 9866 62221007776 Clear Tamper 0 2261 9915 9394 9980 2069 62420224313 Clear Tamper 0 5564 5922 6769 4758 4757 62420219958 Clear Tamper 0 4416 2586 4103 0227 4566 62521005975 Clear Tamper 0 1494 1340 3058 5130 4437 62420225161 Clear Tamper 0 1662 9768 2988 4346 8279 62221000391 Clear Tamper 0 1047 5656 7995 3884 2193 62420250631 Clear Tamper 0 4724 8393 0984 1610 5237 62420234775 Clear Tamper 0 2392 3747 1571 1609 9320 62221021728 Clear Tamper 0 1118 9590 2749 5875 3478 23102135441 Clear Tamper 0 3609 6008 6345 2820 9690 0101215072774 Clear Tamper 0 5347 6292 2093 9304 5977 62221008121 Clear Tamper 0 3015 8135 0225 4036 8123 62420233850 Clear Tamper 0 2285 5452 9256 9365 5303 62521011114 Clear Tamper 0 0297 7895 0552 8654 3712 62221006174 Clear Tamper 0 2902 5620 4714 5930 3473 62221002116 Clear Tamper 0 6084 1344 5607 1206 9435 0101235013311 Clear Tamper 0 6791 9905 4977 3812 9582