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Ticket No:
#00023024
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR K R N
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
44000697258 krn 1 to 2 26600454421001806191 03276215668463851152 44000679389 krn 1 to 2 62594628706760526839 09041536485137285396 44000704096 krn 1 to 2 70429369823771264277 35373421571891287405 44000737732 krn 1 to 2 00847588524432251413 57347323038304708435 44000713592 krn 1 to 2 51920022177958915253 67661641257727784103 44000690881 krn 1 to 2 08254210812008764754 39674468536916737496 44000689479 krn 1 to 2 63936702801848108773 06966497209042412133 44000716736 krn 1 to 2 03471670879061108725 38024750248834819119 44000680007 krn 1 to 2 67091377490396004237 28093289349460308499 44000711968 krn 1 to 2 12283317940600918677 17594555564268910894 44000713827 krn 1 to 2 ...............incorrect 44000718898 krn 1 to 2 57984585398479990549 42850938500264409032 44000691863 krn 1 to 2 34429275341646759105 73273255831331392857 44000680148 krn 1 to 2 61669272508056672960 39720639261351286483 44000735900 krn 1 to 2 70421005635874978660 23259394872095528954 44000675775 krn 1 to 2 19862093307466454390 10278579372253525592 44000674695 krn 1 to 2 53344104116998126647 32906305737800297678 44000704195 Krn 1 to 2 18337681782106786351 42990342460886453774 44000682859 krn 1 to 2 .....incorrect 44000688208 krn 1 to 2 10526773495646632330 41886822963524591446 44000678746 krn 1 to 2 69390094972215072647 51374301493790538666 44000692283 krn 1 to 2 44906450431602116496a 43374389499189270368 44000697258 krn 1 to 2 26600454421001806191 03276215668463851152 44000679389 krn 1 to 2 62594628706760526839 09041536485137285396 44000704096 krn 1 to 2 70429369823771264277 35373421571891287405 44000737732 krn 1 to 2 00847588524432251413 57347323038304708435 44000713592 krn 1 to 2 51920022177958915253 67661641257727784103 44000690881 krn 1 to 2 08254210812008764754 39674468536916737496 44000689479 krn 1 to 2 63936702801848108773 06966497209042412133 44000716736 krn 1 to 2 03471670879061108725 38024750248834819119 44000680007 krn 1 to 2 67091377490396004237 28093289349460308499 44000711968 krn 1 to 2 12283317940600918677 17594555564268910894 44000713827 krn 1 to 2 ...............incorrect 44000718898 krn 1 to 2 57984585398479990549 42850938500264409032 44000691863 krn 1 to 2 34429275341646759105 73273255831331392857 44000680148 krn 1 to 2 61669272508056672960 39720639261351286483 44000735900 krn 1 to 2 70421005635874978660 23259394872095528954 44000675775 krn 1 to 2 19862093307466454390 10278579372253525592 44000674695 krn 1 to 2 53344104116998126647 32906305737800297678 44000704195 Krn 1 to 2 18337681782106786351 42990342460886453774 44000682859 krn 1 to 2 .....incorrect 44000688208 krn 1 to 2 10526773495646632330 41886822963524591446 44000678746 krn 1 to 2 69390094972215072647 51374301493790538666 44000692283 krn 1 to 2 44906450431602116496a 43374389499189270368