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Ticket No:
#00022822
Issue Type:
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR DEBT PROFILE
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, Find below. 0150000846074 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 473627 Debt Repayment ₦109,055.72 ₦0.00 ₦2,000.00 ₦77,055.72 M 2022-07-22 ₦32,000.00 2023-11-30 0150000882806 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 672131035001 Debt Repayment ₦192,800.57 ₦0.00 ₦2,000.00 ₦168,800.57 M 2022-07-29 ₦24,000.00 2023-07-29 0150000901788 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 672163271701 Debt Repayment ₦223,339.45 ₦0.00 ₦2,000.00 ₦189,339.45 M 2022-07-21 ₦34,000.00 2023-12-09 0150000889132 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 613489 Debt Repayment ₦117,918.86 ₦0.00 ₦2,000.00 ₦85,918.86 M 2022-08-19 ₦32,000.00 2023-12-12 0150000964661 Account No Ledger Type Original Amount Total Adjustment Repayment Amount Running Balance Repayment Cycle Repayment Start Date Amount Paid Last Date Paid 672125152501 Debt Repayment ₦197,338.44 ₦0.00 ₦2,000.00 ₦189,338.44 M 2022-07-19 ₦8,000.00 2022-11-28