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Ticket No:
#00022746
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. 44300014055 # Transaction Details Token Details 1 Transaction ID: 0361168236809024 Transaction Date/Time: 2023-04-24 21:28:10 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 Debt Repayment: ₦2,000.00 KwH: 147.05 Amount Tendered: ₦12,000.00 6063 5593 0950 0037 3139 2 Transaction ID: 6656167805695124 Transaction Date/Time: 2023-03-05 23:55:51 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 147.05 Amount Tendered: ₦10,000.00 6807 6845 3794 8051 9251 3 Transaction ID: 5431167543921624 Transaction Date/Time: 2023-02-03 16:46:56 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 147.05 Amount Tendered: ₦10,000.00 0404 2537 3771 5486 1319 4 Transaction ID: 3766167316943224 Transaction Date/Time: 2023-01-08 10:17:12 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 73.52 Amount Tendered: ₦5,000.00 1105 5127 7002 6779 0055 5 Transaction ID: 8732167250719224 Transaction Date/Time: 2022-12-31 18:19:52 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 147.05 Amount Tendered: ₦10,000.00 3328 6030 6890 1602 9718 6 Transaction ID: 6388167173336824 Transaction Date/Time: 2022-12-22 19:22:48 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 147.05 Amount Tendered: ₦10,000.00 1929 4673 6381 9114 3371 7 Transaction ID: 8987167048977824 Transaction Date/Time: 2022-12-08 09:56:18 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 0619 7030 7012 1116 4493 8 Transaction ID: 8696166953839824 Transaction Date/Time: 2022-11-27 09:39:58 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 4991 8226 6244 3966 2833 9 Transaction ID: 5717166879116424 Transaction Date/Time: 2022-11-18 18:06:04 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 1025 2670 7580 4157 1493 10 Transaction ID: 9245166721099824 Transaction Date/Time: 2022-10-31 11:09:58 Meter No.: 44300014055 Account No.: 615201026701 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 34.78 Amount Tendered: ₦1,500.00 1021 6150 1179 5688 4970 44000402543 # Transaction Details Token Details 1 Transaction ID: 2549170229627524 Transaction Date/Time: 2023-12-11 13:04:35 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 5496 5814 0995 7149 6924 2 Transaction ID: 3054170223802524 Transaction Date/Time: 2023-12-10 20:53:45 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 6453 1466 1097 2075 0484 3 Transaction ID: 2817168234408924 Transaction Date/Time: 2023-04-24 14:48:09 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 0882 1760 0588 0745 3405 4 Transaction ID: 6017167847220724 Transaction Date/Time: 2023-03-10 19:16:47 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 3283 5141 5713 7177 3368 5 Transaction ID: 1924167612511224 Transaction Date/Time: 2023-02-11 15:18:32 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 3460 0485 1684 5614 1191 6 Transaction ID: 7883167362159824 Transaction Date/Time: 2023-01-13 15:53:18 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 1485 5713 5955 2338 5483 7 Transaction ID: 3273163532963624 Transaction Date/Time: 2021-10-27 11:13:56 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 182.43 Amount Tendered: ₦10,000.00 5505 3840 8936 3489 2909 8 Transaction ID: 5453162859754124 Transaction Date/Time: 2021-08-10 13:12:21 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 189.88 Amount Tendered: ₦10,000.00 3557 4272 4782 7505 4999 9 Transaction ID: 0418162505964824 Transaction Date/Time: 2021-06-30 14:27:28 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦313.95 Energy Cost: ₦4,186.05 KwH: 85.45 Amount Tendered: ₦4,500.00 4149 3521 1621 2943 1347 10 Transaction ID: 9291162316795824 Transaction Date/Time: 2021-06-08 16:59:18 Meter No.: 44000402543 Account No.: 758838 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 113.93 Amount Tendered: ₦6,000.00 2537 3699 2333 6979 7964