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Ticket No:
#00022726
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
VENDING HISTORY
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 1456170194076424 Transaction Date/Time: 2023-12-07 10:19:24 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 3245 1847 5389 8272 2103 2 Transaction ID: 7411170153263824 Transaction Date/Time: 2023-12-02 16:57:18 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 1891 6819 8412 0214 2342 3 Transaction ID: 7059170102200924 Transaction Date/Time: 2023-11-26 19:06:49 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 4943 2966 8499 5052 8088 4 Transaction ID: 4318169900553024 Transaction Date/Time: 2023-11-03 10:58:50 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 2600 4118 3610 1398 2622 5 Transaction ID: 2179169643329024 Transaction Date/Time: 2023-10-04 16:28:10 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 2338 9952 3638 2798 6429 6 Transaction ID: 6397169383307524 Transaction Date/Time: 2023-09-04 14:11:15 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 5893 5595 7834 1809 5617 7 Transaction ID: 0182169088402524 Transaction Date/Time: 2023-08-01 11:00:25 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 5670 9850 8396 2559 1428 8 Transaction ID: 2958168787901124 Transaction Date/Time: 2023-06-27 16:16:51 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 135.58 Amount Tendered: ₦10,000.00 6819 5064 2173 9673 0090 9 Transaction ID: 9856168494584624 Transaction Date/Time: 2023-05-24 17:30:46 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 13.56 Amount Tendered: ₦1,000.00 3529 8047 4194 9032 4185 10 Transaction ID: 1122168482709124 Transaction Date/Time: 2023-05-23 08:31:32 Meter No.: 54160951825 Account No.: 442692 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 4200 0385 9213 2428 7429