JED Plc
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Ticket No:
#00022205
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 2159169972631524 Transaction Date/Time: 2023-11-11 19:11:55 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 3835 9055 2277 8080 5009 2 Transaction ID: 6776169875476624 Transaction Date/Time: 2023-10-31 13:19:27 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 6088 9843 6811 8165 5134 3 Transaction ID: 1534169798052624 Transaction Date/Time: 2023-10-22 14:15:26 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 6025 9061 4291 1003 3621 4 Transaction ID: 4944169726498424 Transaction Date/Time: 2023-10-14 07:29:44 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 1664 7157 0395 1418 7289 5 Transaction ID: 6836169686643724 Transaction Date/Time: 2023-10-09 16:47:17 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 4679 0763 3286 9462 7808 6 Transaction ID: 8576169666334124 Transaction Date/Time: 2023-10-07 08:22:21 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 0503 4336 4531 7894 6968 7 Transaction ID: 6496169600611224 Transaction Date/Time: 2023-09-29 17:48:32 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 5561 3538 8132 6653 7877 8 Transaction ID: 8252169520679924 Transaction Date/Time: 2023-09-20 11:46:39 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 2972 7380 8105 9248 7333 9 Transaction ID: 9764169442703624 Transaction Date/Time: 2023-09-11 11:10:36 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 20.34 Amount Tendered: ₦1,500.00 2541 4219 0463 5752 5202 10 Transaction ID: 5692169367877224 Transaction Date/Time: 2023-09-02 19:19:32 Meter No.: 54161129314 Account No.: 635326 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution