JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00022199
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
# Transaction Details Token Details 1 Transaction ID: 1861169878155324Transaction Date/Time: 2023-10-31 20:45:53Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦253.08Energy Cost: ₦3,374.47Refund: ₦-2,627.55KwH: 49.18Amount Tendered: ₦1,000.00 1262 7169 8873 7110 8299 2 Transaction ID: 4996169773191424Transaction Date/Time: 2023-10-19 17:11:54Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦202.33Energy Cost: ₦2,697.67Refund: ₦0.00KwH: 39.32Amount Tendered: ₦2,900.00 5450 9299 8411 8808 1292 3 Transaction ID: 3706169739110124Transaction Date/Time: 2023-10-15 18:31:41Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930.23Refund: ₦0.00KwH: 13.56Amount Tendered: ₦1,000.00 3150 4130 6758 2035 7631 4 Transaction ID: 6869169697319324Transaction Date/Time: 2023-10-10 22:26:33Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦97.67Energy Cost: ₦1,302.33Refund: ₦0.00KwH: 18.98Amount Tendered: ₦1,400.00 5022 1869 6791 8647 6636 5 Transaction ID: 8796169633967824Transaction Date/Time: 2023-10-03 14:27:58Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦141.31Energy Cost: ₦1,884.20Refund: ₦-525.51KwH: 27.46Amount Tendered: ₦1,500.00 4225 6373 8512 8378 9268 6 Transaction ID: 3312169607623324Transaction Date/Time: 2023-09-30 13:17:13Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦76.74Energy Cost: ₦1,023.26Refund: ₦0.00KwH: 14.91Amount Tendered: ₦1,100.00 4291 1728 4953 7289 1178 7 Transaction ID: 7969169591774224Transaction Date/Time: 2023-09-28 17:15:42Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦118.60Energy Cost: ₦1,581.40Refund: ₦0.00KwH: 23.05Amount Tendered: ₦1,700.00 6972 8302 6359 7336 2394 8 Transaction ID: 7855169575418224Transaction Date/Time: 2023-09-26 19:49:42Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930.23Refund: ₦0.00KwH: 13.56Amount Tendered: ₦1,000.00 1656 9266 3301 7207 5525 9 Transaction ID: 9166169500982524Transaction Date/Time: 2023-09-18 05:03:45Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦378.52Energy Cost: ₦5,046.99Refund: ₦-525.51KwH: 73.56Amount Tendered: ₦4,900.00 6228 6155 2336 0355 9376 10 Transaction ID: 6387169401334424Transaction Date/Time: 2023-09-06 16:15:44Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦467.44Energy Cost: ₦6,232.56KwH: 90.84Amount Tendered: ₦6,700.00 6514 8272 1693 8264 9360 11 Transaction ID: 3118169338214724Transaction Date/Time: 2023-08-30 08:55:47Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930.23KwH: 13.56Amount Tendered: ₦1,000.00 2386 0274 9747 7805 6513 12 Transaction ID: 9896169286816024Transaction Date/Time: 2023-08-24 10:09:20Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930.23KwH: 13.56Amount Tendered: ₦1,000.00 6379 4147 7383 3389 2072 13 Transaction ID: 9724169115724224Transaction Date/Time: 2023-08-04 14:54:02Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦558.84Energy Cost: ₦7,451.16KwH: 108.60Amount Tendered: ₦8,010.00 5842 8846 0494 1671 3866 14 Transaction ID: 8319169115709124Transaction Date/Time: 2023-08-04 14:51:31Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦558.14Energy Cost: ₦7,441.86KwH: 108.47Amount Tendered: ₦8,000.00 0679 9925 1324 0087 8494 15 Transaction ID: 2892168354295224Transaction Date/Time: 2023-05-08 11:49:12Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦488.37Energy Cost: ₦6,511.63KwH: 94.91Amount Tendered: ₦7,000.00 4091 0228 6485 3450 0428 16 Transaction ID: 8516168249709124Transaction Date/Time: 2023-04-26 09:18:11Meter No.: 62121673743Account No.: 373814Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930.23KwH: 13.56Amount Tendered: ₦1,000.00 3899 0300 2227 9969 9464 17 Transaction ID: 5026167783309524Transaction Date/Time: 2023-03-03 09:44:55Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 18 Transaction ID: 4888167118881024Transaction Date/Time: 2022-12-16 12:06:51Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦9,000.00KwH: 0.00Amount Tendered: ₦9,000.00 19 Transaction ID: 0794166324940924Transaction Date/Time: 2022-09-15 14:43:29Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 20 Transaction ID: 1356165772062424Transaction Date/Time: 2022-07-13 14:57:04Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦15,000.00KwH: 0.00Amount Tendered: ₦15,000.00 21 Transaction ID: 5194165399866524Transaction Date/Time: 2022-05-31 13:04:25Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 22 Transaction ID: 3656165106352824Transaction Date/Time: 2022-04-27 13:45:28Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦9,000.00KwH: 0.00Amount Tendered: ₦9,000.00 23 Transaction ID: 8712164821756924Transaction Date/Time: 2022-03-25 15:12:49Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 24 Transaction ID: 6761164466607224Transaction Date/Time: 2022-02-12 12:41:12Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 25 Transaction ID: 6811164165387724Transaction Date/Time: 2022-01-08 15:57:57Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 26 Transaction ID: 4113163757314024Transaction Date/Time: 2021-11-22 10:25:40Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,000.00KwH: 0.00Amount Tendered: ₦8,000.00 27 Transaction ID: 6174163542687024Transaction Date/Time: 2021-10-28 14:14:30Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 28 Transaction ID: 2416163197130024Transaction Date/Time: 2021-09-18 14:21:40Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦18,200.00KwH: 0.00Amount Tendered: ₦18,200.00 29 Transaction ID: 0928162618309024Transaction Date/Time: 2021-07-13 14:31:30Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,000.00KwH: 0.00Amount Tendered: ₦8,000.00 30 Transaction ID: 6576162316388524Transaction Date/Time: 2021-06-08 15:51:25Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,000.00KwH: 0.00Amount Tendered: ₦8,000.00 31 Transaction ID: 5818161615376824Transaction Date/Time: 2021-03-19 12:36:08Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,000.00KwH: 0.00Amount Tendered: ₦8,000.00 32 Transaction ID: 1113161581370324Transaction Date/Time: 2021-03-15 14:08:23Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00 33 Transaction ID: 1715161167551124Transaction Date/Time: 2021-01-26 16:38:31Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦7,000.00KwH: 0.00Amount Tendered: ₦7,000.00 34 Transaction ID: 0991161071069924Transaction Date/Time: 2021-01-15 12:38:19Meter No.: 62121673743Account No.: 373814Transaction Type: PostpaidAgent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦10,000.00KwH: 0.00Amount Tendered: ₦10,000.00