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Ticket No:
#00022175
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 1545169470549224 Transaction Date/Time: 2023-09-14 16:31:32 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 40.67 Amount Tendered: ₦3,000.00 5682 8565 4923 6043 0327 2 Transaction ID: 1451167795375824 Transaction Date/Time: 2023-03-04 19:15:58 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 4173 3981 7995 9831 6510 3 Transaction ID: 1316167311973624 Transaction Date/Time: 2023-01-07 20:28:56 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 0644 3152 2924 2848 3172 4 Transaction ID: 6751167233503724 Transaction Date/Time: 2022-12-29 18:30:37 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 2667 4888 4663 1671 8835 5 Transaction ID: 8121167189172124 Transaction Date/Time: 2022-12-24 15:22:01 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 67.79 Amount Tendered: ₦5,000.00 3033 3636 9965 6681 0698 6 Transaction ID: 6751167152445824 Transaction Date/Time: 2022-12-20 09:20:58 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 27.12 Amount Tendered: ₦2,000.00 0824 0397 5520 9677 4985 7 Transaction ID: 3318166393019624 Transaction Date/Time: 2022-09-23 11:49:56 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 0258 4341 1409 8596 7459 8 Transaction ID: 6896166063250624 Transaction Date/Time: 2022-08-16 07:48:26 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 1650 2870 1445 3684 6856 9 Transaction ID: 1562165945466524 Transaction Date/Time: 2022-08-02 16:37:45 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 0490 3311 9012 6286 7841 10 Transaction ID: 6211165410192724 Transaction Date/Time: 2022-06-01 17:45:27 Meter No.: 57300012077 Account No.: 6242350309-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 6251 7015 4288 9303 5056