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Ticket No:
#00021926
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
54161089880 last vending history please
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Impact Summary:
# Transaction Details Token Details 1 Transaction ID: 5281170032168924 Transaction Date/Time: 2023-11-18 16:34:49 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 14.70 Amount Tendered: ₦1,000.00 2217 9750 5226 3505 7018 2 Transaction ID: 5096169764069924 Transaction Date/Time: 2023-10-18 15:51:40 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 44.11 Amount Tendered: ₦3,000.00 2097 1419 5863 6985 7121 3 Transaction ID: 2164169547204424 Transaction Date/Time: 2023-09-23 13:27:24 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 29.41 Amount Tendered: ₦2,000.00 5869 8997 0275 8580 1361 4 Transaction ID: 4772169540742724 Transaction Date/Time: 2023-09-22 19:30:27 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 14.70 Amount Tendered: ₦1,000.00 5637 4007 7407 5528 5945 5 Transaction ID: 1279169286547324 Transaction Date/Time: 2023-08-24 09:24:33 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 29.41 Amount Tendered: ₦2,000.00 6924 4886 7178 8043 9184 6 Transaction ID: 2366169281636424 Transaction Date/Time: 2023-08-23 19:46:04 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 14.70 Amount Tendered: ₦1,000.00 5469 7803 3776 8146 2916 7 Transaction ID: 4622168950625224 Transaction Date/Time: 2023-07-16 12:17:32 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 44.11 Amount Tendered: ₦3,000.00 5429 2789 1375 3440 3700 8 Transaction ID: 4169168796397124 Transaction Date/Time: 2023-06-28 15:52:51 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 44.11 Amount Tendered: ₦3,000.00 1252 7165 1140 0369 9328 9 Transaction ID: 1110168606114824 Transaction Date/Time: 2023-06-06 15:19:09 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 44.11 Amount Tendered: ₦3,000.00 2395 0884 4518 8364 1176 10 Transaction ID: 1316168483418724 Transaction Date/Time: 2023-05-23 10:29:47 Meter No.: 54161089880 Account No.: 6151150351-01 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution