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Ticket No:
#00021658
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending
Impact Summary:
Find below, # Transaction Details Token Details 1 Transaction ID: 1241166611322124 Transaction Date/Time: 2022-10-18 18:13:41 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.25 Amount Tendered: ₦1,500.00 2049 5768 2899 3165 7879 2 Transaction ID: 5764164805475524 Transaction Date/Time: 2022-03-23 17:59:15 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 6746 2168 9660 3146 2367 3 Transaction ID: 8615164681353824 Transaction Date/Time: 2022-03-09 09:12:18 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 5871 9697 6940 5358 1852 4 Transaction ID: 8437164589293524 Transaction Date/Time: 2022-02-26 17:28:55 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 2612 4326 8037 9686 1813 5 Transaction ID: 4482164485325624 Transaction Date/Time: 2022-02-14 16:40:56 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 1080 2627 3997 8965 3516 6 Transaction ID: 9283164364704324 Transaction Date/Time: 2022-01-31 17:37:23 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦174.42 Energy Cost: ₦2,325.58 KwH: 45.61 Amount Tendered: ₦2,500.00 0419 2310 4142 5331 1996 7 Transaction ID: 6370164225960024 Transaction Date/Time: 2022-01-15 16:13:20 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.37 Amount Tendered: ₦1,500.00 1847 5602 0385 4507 0876 8 Transaction ID: 4161163955641124 Transaction Date/Time: 2021-12-15 09:20:12 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 5984 7468 0714 4445 8839 9 Transaction ID: 3241161183451124 Transaction Date/Time: 2021-01-28 12:48:31 Meter No.: 0101210072209 Account No.: 624216137501 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦1,000.00 KwH: 0.00 Amount Tendered: ₦1,000.00