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Ticket No:
#00021498
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vending history
Impact Summary:
hello, find below, # Transaction Details Token Details 1 Transaction ID: 3619166394871824 Transaction Date/Time: 2022-09-23 16:58:38 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 5205 6698 8060 8295 3648 2 Transaction ID: 2786166055817024 Transaction Date/Time: 2022-08-15 11:09:30 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 2204 2713 8487 1929 9577 3 Transaction ID: 6553165729382324 Transaction Date/Time: 2022-07-08 16:23:43 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 3404 6030 9545 3548 5086 4 Transaction ID: 0265165566270524 Transaction Date/Time: 2022-06-19 19:18:25 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 0057 7988 9012 3279 2490 5 Transaction ID: 5129164889111924 Transaction Date/Time: 2022-04-02 10:18:39 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 0111 7049 1314 9869 4091 6 Transaction ID: 5910164578022924 Transaction Date/Time: 2022-02-25 10:10:29 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.05 Amount Tendered: ₦5,000.00 0042 1611 3431 6031 4932 7 Transaction ID: 7942164364647324 Transaction Date/Time: 2022-01-31 17:27:53 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.24 Amount Tendered: ₦1,000.00 5223 1859 7437 9692 0758 8 Transaction ID: 3260164002033024 Transaction Date/Time: 2021-12-20 18:12:10 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.37 Amount Tendered: ₦1,500.00 2356 0433 0681 9114 6558 9 Transaction ID: 6216163793860124 Transaction Date/Time: 2021-11-26 15:56:41 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.12 Amount Tendered: ₦500.00 0877 3247 2579 5353 4232 10 Transaction ID: 9651163612214624 Transaction Date/Time: 2021-11-05 15:22:26 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.24 Amount Tendered: ₦1,000.00 2445 8158 9541 5725 2020 IT Support Jos Electricity Distribution Plc. E: support@jedplc.com www.jedplc.com ---- On Sat, 29 Oct 2022 13:47:40 +0100 shaagee jeremiah <shaageejeremiah2@gmail.com> wrote --- The information contained in this electronic message and any attachments therein are intended for the designated recipient(s) only. The message may contain information that is confidential, privileged, and/or exempt from disclosure by you, according to applicable laws. If you are not the intended recipient, or received this message in error, kindly delete it and notify the sender immediately. Any opinions contained in this message are those of the author and are not given or endorsed by JED Plc, unless otherwise clearly indicated. JED Plc accepts no liability for any loss or damage resulting directly or indirectly from the transmission of this email message. Reduce Printing and Support the Environment. IT Support 8:39 AM SENT Re: Vending history - hello, find below, # Transaction Details Token Details 1 Transaction ID: 3619166394871824 Transaction Date/Time: 2022-09-23 16:58:38 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy So IT Support 8:39 AM IT SUPPORT shaagee jeremiah,support temporary,it support hello, find below, # Transaction Details Token Details 1 Transaction ID: 3619166394871824 Transaction Date/Time: 2022-09-23 16:58:38 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 5205 6698 8060 8295 3648 2 Transaction ID: 2786166055817024 Transaction Date/Time: 2022-08-15 11:09:30 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 2204 2713 8487 1929 9577 3 Transaction ID: 6553165729382324 Transaction Date/Time: 2022-07-08 16:23:43 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 3404 6030 9545 3548 5086 4 Transaction ID: 0265165566270524 Transaction Date/Time: 2022-06-19 19:18:25 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 0057 7988 9012 3279 2490 5 Transaction ID: 5129164889111924 Transaction Date/Time: 2022-04-02 10:18:39 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 0111 7049 1314 9869 4091 6 Transaction ID: 5910164578022924 Transaction Date/Time: 2022-02-25 10:10:29 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 86.05 Amount Tendered: ₦5,000.00 0042 1611 3431 6031 4932 7 Transaction ID: 7942164364647324 Transaction Date/Time: 2022-01-31 17:27:53 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.24 Amount Tendered: ₦1,000.00 5223 1859 7437 9692 0758 8 Transaction ID: 3260164002033024 Transaction Date/Time: 2021-12-20 18:12:10 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.37 Amount Tendered: ₦1,500.00 2356 0433 0681 9114 6558 9 Transaction ID: 6216163793860124 Transaction Date/Time: 2021-11-26 15:56:41 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦34.88 Energy Cost: ₦465.12 KwH: 9.12 Amount Tendered: ₦500.00 0877 3247 2579 5353 4232 10 Transaction ID: 9651163612214624 Transaction Date/Time: 2021-11-05 15:22:26 Meter No.: 44000703056 Account No.: 623907051601 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.24 Amount Tendered: ₦1,000.00 2445 8158 9541 5725 2020