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Ticket No:
#00021482
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vending history
Impact Summary:
Hello, find below. # Transaction Details Token Details 1 Transaction ID: 9623166688259724 Transaction Date/Time: 2022-10-27 15:56:38 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 3701 9321 5871 5305 6106 2 Transaction ID: 9185166368428424 Transaction Date/Time: 2022-09-20 15:31:24 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 1604 9831 5782 3357 8089 3 Transaction ID: 7253166063521324 Transaction Date/Time: 2022-08-16 08:33:33 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 2586 0115 4503 4148 4743 4 Transaction ID: 8770164917408124 Transaction Date/Time: 2022-04-05 16:54:41 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 4697 7162 8386 7658 2951 5 Transaction ID: 6782164846788624 Transaction Date/Time: 2022-03-28 12:44:46 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 4709 2129 0860 5061 4473 6 Transaction ID: 4491164674166224 Transaction Date/Time: 2022-03-08 13:14:22 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 3830 7804 5914 8188 7609 7 Transaction ID: 1765164432905724 Transaction Date/Time: 2022-02-08 15:04:17 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 1077 6847 2117 9328 3932 8 Transaction ID: 6471164372344324 Transaction Date/Time: 2022-02-01 14:50:43 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 1435 0465 5216 2960 0978 9 Transaction ID: 2341164249464224 Transaction Date/Time: 2022-01-18 09:30:42 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 5063 6305 2104 1962 3189 10 Transaction ID: 5183164138663224 Transaction Date/Time: 2022-01-05 13:43:52 Meter No.: 0101210057853 Account No.: 576407 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 0581 6440 9197 9957 2046