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Ticket No:
#00021479
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending history
Impact Summary:
Hello, find below. 0101210077778 # Transaction Details Token Details 1 Transaction ID: 1452166694878924 Transaction Date/Time: 2022-10-28 10:19:49 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 3829 5386 9735 6223 2893 2 Transaction ID: 9425164423513824 Transaction Date/Time: 2022-02-07 12:58:58 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6074 3408 7259 5445 3639 3 Transaction ID: 2098164086210024 Transaction Date/Time: 2021-12-30 12:01:40 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 4233 5761 4426 5130 3922 4 Transaction ID: 9465163704458924 Transaction Date/Time: 2021-11-16 07:36:29 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6564 6400 6628 7491 4697 5 Transaction ID: 3606162609489324 Transaction Date/Time: 2021-07-12 14:01:33 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 6 Transaction ID: 4591162374919224 Transaction Date/Time: 2021-06-15 10:26:32 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦1,500.00 KwH: 0.00 Amount Tendered: ₦1,500.00 7 Transaction ID: 3284162021488324 Transaction Date/Time: 2021-05-05 12:41:23 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦25,000.00 KwH: 0.00 Amount Tendered: ₦25,000.00 8 Transaction ID: 1614161890988724 Transaction Date/Time: 2021-04-20 10:11:27 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 9 Transaction ID: 3269161856222724 Transaction Date/Time: 2021-04-16 09:37:07 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 10 Transaction ID: 7925161579532424 Transaction Date/Time: 2021-03-15 09:02:04 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 0101210064412 # Transaction Details Token Details 1 Transaction ID: 6721166681106524 Transaction Date/Time: 2022-10-26 20:04:25 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 3036 7990 0353 0527 7715 2 Transaction ID: 6987166637423224 Transaction Date/Time: 2022-10-21 18:43:52 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 50.50 Amount Tendered: ₦3,000.00 6486 6694 0500 6889 9636 3 Transaction ID: 5679166534914624 Transaction Date/Time: 2022-10-09 21:59:06 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 5782 9280 7529 5828 6841 4 Transaction ID: 4561166428814824 Transaction Date/Time: 2022-09-27 15:15:48 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 6368 2292 5397 1159 9956 5 Transaction ID: 2168166236388224 Transaction Date/Time: 2022-09-05 08:44:42 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 252.51 Amount Tendered: ₦15,000.00 0100 4038 5550 0243 2999 6 Transaction ID: 3863165944234324 Transaction Date/Time: 2022-08-02 13:12:23 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 252.51 Amount Tendered: ₦15,000.00 6524 1184 0066 5643 9216 7 Transaction ID: 3702165649200724 Transaction Date/Time: 2022-06-29 09:40:07 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 258.16 Amount Tendered: ₦15,000.00 3928 0225 3271 0018 5721 8 Transaction ID: 3378165635732424 Transaction Date/Time: 2022-06-27 20:15:24 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 5167 5090 4271 7203 7945 9 Transaction ID: 3849165578832024 Transaction Date/Time: 2022-06-21 06:12:00 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 0958 2720 7482 0088 8923 10 Transaction ID: 6810165400820024 Transaction Date/Time: 2022-05-31 15:43:20 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦837.21 Energy Cost: ₦11,162.79 KwH: 206.53 Amount Tendered: ₦12,000.00 3890 1682 4525 6491 2854 IT Support Jos Electricity Distribution Plc. E: support@jedplc.com www.jedplc.com ---- On Fri, 28 Oct 2022 15:38:16 +0100 Reuben Dogo <dogoreuben@gmail.com> wrote --- IT Support 4:08 PM IT SUPPORT Reuben Dogo,it support Hello, find below. 0101210077778 # Transaction Details Token Details 1 Transaction ID: 1452166694878924 Transaction Date/Time: 2022-10-28 10:19:49 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 3829 5386 9735 6223 2893 2 Transaction ID: 9425164423513824 Transaction Date/Time: 2022-02-07 12:58:58 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6074 3408 7259 5445 3639 3 Transaction ID: 2098164086210024 Transaction Date/Time: 2021-12-30 12:01:40 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 4233 5761 4426 5130 3922 4 Transaction ID: 9465163704458924 Transaction Date/Time: 2021-11-16 07:36:29 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6564 6400 6628 7491 4697 5 Transaction ID: 3606162609489324 Transaction Date/Time: 2021-07-12 14:01:33 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 6 Transaction ID: 4591162374919224 Transaction Date/Time: 2021-06-15 10:26:32 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦1,500.00 KwH: 0.00 Amount Tendered: ₦1,500.00 7 Transaction ID: 3284162021488324 Transaction Date/Time: 2021-05-05 12:41:23 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦25,000.00 KwH: 0.00 Amount Tendered: ₦25,000.00 8 Transaction ID: 1614161890988724 Transaction Date/Time: 2021-04-20 10:11:27 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 9 Transaction ID: 3269161856222724 Transaction Date/Time: 2021-04-16 09:37:07 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 10 Transaction ID: 7925161579532424 Transaction Date/Time: 2021-03-15 09:02:04 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 0101210064412 # Transaction Details Token Details 1 Transaction ID: 6721166681106524 Transaction Date/Time: 2022-10-26 20:04:25 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 3036 7990 0353 0527 7715 2 Transaction ID: 6987166637423224 Transaction Date/Time: 2022-10-21 18:43:52 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 50.50 Amount Tendered: ₦3,000.00 6486 6694 0500 6889 9636 3 Transaction ID: 5679166534914624 Transaction Date/Time: 2022-10-09 21:59:06 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 5782 9280 7529 5828 6841 4 Transaction ID: 4561166428814824 Transaction Date/Time: 2022-09-27 15:15:48 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 6368 2292 5397 1159 9956 5 Transaction ID: 2168166236388224 Transaction Date/Time: 2022-09-05 08:44:42 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 252.51 Amount Tendered: ₦15,000.00 0100 4038 5550 0243 2999 6 Transaction ID: 3863165944234324 Transaction Date/Time: 2022-08-02 13:12:23 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 252.51 Amount Tendered: ₦15,000.00 6524 1184 0066 5643 9216 7 Transaction ID: 3702165649200724 Transaction Date/Time: 2022-06-29 09:40:07 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 258.16 Amount Tendered: ₦15,000.00 3928 0225 3271 0018 5721 8 Transaction ID: 3378165635732424 Transaction Date/Time: 2022-06-27 20:15:24 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 5167 5090 4271 7203 7945 9 Transaction ID: 3849165578832024 Transaction Date/Time: 2022-06-21 06:12:00 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 0958 2720 7482 0088 8923 10 Transaction ID: 6810165400820024 Transaction Date/Time: 2022-05-31 15:43:20 Meter No.: 0101210064412 Account No.: 753682 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦837.21 Energy Cost: ₦11,162.79 KwH: 206.53 Amount Tendered: ₦12,000.00 3890 1682 4525 6491 2854