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Ticket No:
#00021473
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
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1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending history
Impact Summary:
Hello, find bnelow. vending history RD Reuben Dogo 12:38 PM IT Support 0101210009276 # Transaction Details Token Details 1 Transaction ID: 1131165571103824 Transaction Date/Time: 2022-06-20 08:43:58 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 6535 1226 5781 8192 7051 2 Transaction ID: 2347165446334424 Transaction Date/Time: 2022-06-05 22:09:04 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 4872 9112 3172 7804 4515 3 Transaction ID: 6157165376868024 Transaction Date/Time: 2022-05-28 21:11:20 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 5483 9266 5572 4243 8020 4 Transaction ID: 9618165376131624 Transaction Date/Time: 2022-05-28 19:08:36 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 6156 2198 1441 5845 8358 5 Transaction ID: 1418165281510924 Transaction Date/Time: 2022-05-17 20:18:29 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 0686 9141 5696 6183 3767 6 Transaction ID: 2765165114197624 Transaction Date/Time: 2022-04-28 11:32:56 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 0245 4871 9411 3261 0684 7 Transaction ID: 7285165026077124 Transaction Date/Time: 2022-04-18 06:46:11 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 3993 0216 7473 5515 2507 8 Transaction ID: 5624164939561524 Transaction Date/Time: 2022-04-08 06:26:55 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 3278 0601 1897 9117 3264 9 Transaction ID: 2149164892014924 Transaction Date/Time: 2022-04-02 18:22:29 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 4761 9280 4430 2141 9153 10 Transaction ID: 5456164876595924 Transaction Date/Time: 2022-03-31 23:32:39 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 4000 7610 7480 4344 8868 0101210077778 #Transaction DetailsToken Details1Transaction ID: 1452166694878924 Transaction Date/Time: 2022-10-28 10:19:49 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 3829 5386 9735 6223 2893 2Transaction ID: 9425164423513824 Transaction Date/Time: 2022-02-07 12:58:58 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6074 3408 7259 5445 3639 3Transaction ID: 2098164086210024 Transaction Date/Time: 2021-12-30 12:01:40 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 4233 5761 4426 5130 3922 4Transaction ID: 9465163704458924 Transaction Date/Time: 2021-11-16 07:36:29 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6564 6400 6628 7491 4697 5Transaction ID: 3606162609489324 Transaction Date/Time: 2021-07-12 14:01:33 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 6Transaction ID: 4591162374919224 Transaction Date/Time: 2021-06-15 10:26:32 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦1,500.00 KwH: 0.00 Amount Tendered: ₦1,500.00 7Transaction ID: 3284162021488324 Transaction Date/Time: 2021-05-05 12:41:23 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦25,000.00 KwH: 0.00 Amount Tendered: ₦25,000.00 8Transaction ID: 1614161890988724 Transaction Date/Time: 2021-04-20 10:11:27 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 9Transaction ID: 3269161856222724 Transaction Date/Time: 2021-04-16 09:37:07 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 10Transaction ID: 7925161579532424 Transaction Date/Time: 2021-03-15 09:02:04 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 IT Support Jos Electricity Distribution Plc. E: support@jedplc.com www.jedplc.com ---- On Fri, 28 Oct 2022 12:38:26 +0100 Reuben Dogo <dogoreuben@gmail.com> wrote --- IT Support 12:48 PM IT SUPPORT Reuben Dogo,it support Hello, find bnelow. vending history RD Reuben Dogo 12:38 PM IT Support 0101210009276 # Transaction Details Token Details 1 Transaction ID: 1131165571103824 Transaction Date/Time: 2022-06-20 08:43:58 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 6535 1226 5781 8192 7051 2 Transaction ID: 2347165446334424 Transaction Date/Time: 2022-06-05 22:09:04 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 4872 9112 3172 7804 4515 3 Transaction ID: 6157165376868024 Transaction Date/Time: 2022-05-28 21:11:20 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 5483 9266 5572 4243 8020 4 Transaction ID: 9618165376131624 Transaction Date/Time: 2022-05-28 19:08:36 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 6156 2198 1441 5845 8358 5 Transaction ID: 1418165281510924 Transaction Date/Time: 2022-05-17 20:18:29 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 0686 9141 5696 6183 3767 6 Transaction ID: 2765165114197624 Transaction Date/Time: 2022-04-28 11:32:56 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 0245 4871 9411 3261 0684 7 Transaction ID: 7285165026077124 Transaction Date/Time: 2022-04-18 06:46:11 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 3993 0216 7473 5515 2507 8 Transaction ID: 5624164939561524 Transaction Date/Time: 2022-04-08 06:26:55 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 3278 0601 1897 9117 3264 9 Transaction ID: 2149164892014924 Transaction Date/Time: 2022-04-02 18:22:29 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 4761 9280 4430 2141 9153 10 Transaction ID: 5456164876595924 Transaction Date/Time: 2022-03-31 23:32:39 Meter No.: 0101210009276 Account No.: 623811288201 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 4000 7610 7480 4344 8868 0101210077778 #Transaction DetailsToken Details1Transaction ID: 1452166694878924 Transaction Date/Time: 2022-10-28 10:19:49 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 3829 5386 9735 6223 2893 2Transaction ID: 9425164423513824 Transaction Date/Time: 2022-02-07 12:58:58 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6074 3408 7259 5445 3639 3Transaction ID: 2098164086210024 Transaction Date/Time: 2021-12-30 12:01:40 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 4233 5761 4426 5130 3922 4Transaction ID: 9465163704458924 Transaction Date/Time: 2021-11-16 07:36:29 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy SolutionVAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6564 6400 6628 7491 4697 5Transaction ID: 3606162609489324 Transaction Date/Time: 2021-07-12 14:01:33 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 6Transaction ID: 4591162374919224 Transaction Date/Time: 2021-06-15 10:26:32 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦1,500.00 KwH: 0.00 Amount Tendered: ₦1,500.00 7Transaction ID: 3284162021488324 Transaction Date/Time: 2021-05-05 12:41:23 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦25,000.00 KwH: 0.00 Amount Tendered: ₦25,000.00 8Transaction ID: 1614161890988724 Transaction Date/Time: 2021-04-20 10:11:27 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 9Transaction ID: 3269161856222724 Transaction Date/Time: 2021-04-16 09:37:07 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 10Transaction ID: 7925161579532424 Transaction Date/Time: 2021-03-15 09:02:04 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy SolutionEnergy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00