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Ticket No:
#00021456
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending
Impact Summary:
hello, find below, 0101210092108 # Transaction Details Token Details 1 Transaction ID: 5201166322305324 Transaction Date/Time: 2022-09-15 07:24:13 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 1935 5516 8309 9529 3827 2 Transaction ID: 1625165942765524 Transaction Date/Time: 2022-08-02 09:07:35 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 252.51 Amount Tendered: ₦15,000.00 6265 4683 4206 2046 7225 3 Transaction ID: 8185165892697724 Transaction Date/Time: 2022-07-27 14:02:57 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦453.49 Energy Cost: ₦6,046.51 KwH: 109.42 Amount Tendered: ₦6,500.00 3314 1546 6341 7505 9947 4 Transaction ID: 4386164404953124 Transaction Date/Time: 2022-02-05 09:25:31 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦418.60 Energy Cost: ₦5,581.40 KwH: 103.26 Amount Tendered: ₦6,000.00 0770 8576 6197 3283 9013 5 Transaction ID: 6581163058108524 Transaction Date/Time: 2021-09-02 12:11:25 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦383.72 Energy Cost: ₦5,116.28 KwH: 100.34 Amount Tendered: ₦5,500.00 0475 0785 7429 4205 3299 6 Transaction ID: 2429162938746324 Transaction Date/Time: 2021-08-19 16:37:43 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,500.00 KwH: 0.00 Amount Tendered: ₦8,500.00 7 Transaction ID: 7219162644184924 Transaction Date/Time: 2021-07-16 14:24:09 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,500.00 KwH: 0.00 Amount Tendered: ₦8,500.00 8 Transaction ID: 3197162446099524 Transaction Date/Time: 2021-06-23 16:09:55 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,000.00 KwH: 0.00 Amount Tendered: ₦8,000.00 9 Transaction ID: 4175162135177624 Transaction Date/Time: 2021-05-18 16:29:36 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,500.00 KwH: 0.00 Amount Tendered: ₦8,500.00 10 Transaction ID: 7012161884025724 Transaction Date/Time: 2021-04-19 14:50:57 Meter No.: 0101210092108 Account No.: 486706 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦8,000.00 KwH: 0.00 Amount Tendered: ₦8,000.00 0101210077778 # Transaction Details Token Details 1 Transaction ID: 9425164423513824 Transaction Date/Time: 2022-02-07 12:58:58 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6074 3408 7259 5445 3639 2 Transaction ID: 2098164086210024 Transaction Date/Time: 2021-12-30 12:01:40 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 4233 5761 4426 5130 3922 3 Transaction ID: 9465163704458924 Transaction Date/Time: 2021-11-16 07:36:29 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6564 6400 6628 7491 4697 4 Transaction ID: 3606162609489324 Transaction Date/Time: 2021-07-12 14:01:33 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 5 Transaction ID: 4591162374919224 Transaction Date/Time: 2021-06-15 10:26:32 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦1,500.00 KwH: 0.00 Amount Tendered: ₦1,500.00 6 Transaction ID: 3284162021488324 Transaction Date/Time: 2021-05-05 12:41:23 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦25,000.00 KwH: 0.00 Amount Tendered: ₦25,000.00 7 Transaction ID: 1614161890988724 Transaction Date/Time: 2021-04-20 10:11:27 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 8 Transaction ID: 3269161856222724 Transaction Date/Time: 2021-04-16 09:37:07 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 9 Transaction ID: 7925161579532424 Transaction Date/Time: 2021-03-15 09:02:04 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 10 Transaction ID: 6364161304326324 Transaction Date/Time: 2021-02-11 12:34:23 Meter No.: 0101210077778 Account No.: 593812 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00