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Ticket No:
#00021316
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vending history
Impact Summary:
hello, find below, # Transaction Details Token Details 1 Transaction ID: 6616166618926924 Transaction Date/Time: 2022-10-19 15:21:09 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 33.67 Amount Tendered: ₦2,000.00 2805 4695 3437 2074 5889 2 Transaction ID: 7955164874218524 Transaction Date/Time: 2022-03-31 16:56:25 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 4954 5341 8973 2854 8385 3 Transaction ID: 1266164615562924 Transaction Date/Time: 2022-03-01 18:27:09 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 3662 9549 9200 7036 8395 4 Transaction ID: 4192164287175724 Transaction Date/Time: 2022-01-22 18:15:57 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 1512 2537 6302 9275 5605 5 Transaction ID: 9827162970290024 Transaction Date/Time: 2021-08-23 08:15:00 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 6 Transaction ID: 2126162712921024 Transaction Date/Time: 2021-07-24 13:20:10 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 7 Transaction ID: 3742162214316824 Transaction Date/Time: 2021-05-27 20:19:28 Meter No.: 0101210016602 Account No.: 624232094501 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00