JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00021189
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending
Impact Summary:
hello, find below. # Transaction Details Token Details 1 Transaction ID: 4914165512497624 Transaction Date/Time: 2022-06-13 13:56:16 Meter No.: 0101205014034 Account No.: 698082 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 32.82 Amount Tendered: ₦2,000.00 3747 6702 9125 5969 0572 2 Transaction ID: 9236165269778324 Transaction Date/Time: 2022-05-16 11:43:03 Meter No.: 0101205014034 Account No.: 698082 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 82.06 Amount Tendered: ₦5,000.00 0549 5400 3006 7513 3725 3 Transaction ID: 6025165220095824 Transaction Date/Time: 2022-05-10 17:42:38 Meter No.: 0101205014034 Account No.: 698082 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 16.41 Amount Tendered: ₦1,000.00 6406 1611 0956 5896 0593 4 Transaction ID: 5311165148363924 Transaction Date/Time: 2022-05-02 10:27:20 Meter No.: 0101205014034 Account No.: 698082 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 82.06 Amount Tendered: ₦5,000.00 4357 7571 1635 4696 6825 5 Transaction ID: 0621162808022324 Transaction Date/Time: 2021-08-04 13:30:23 Meter No.: 0101205014034 Account No.: 698082 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦25,000.00 KwH: 0.00 Amount Tendered: ₦25,000.00 6 Transaction ID: 8851162185585824 Transaction Date/Time: 2021-05-24 12:30:58 Meter No.: 0101205014034 Account No.: 698082 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦100,000.00 KwH: 0.00 Amount Tendered: ₦100,000.00