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Ticket No:
#00021183
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for Acct No 803677 to be captured on evend
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
captured
Impact Summary:
IT Support 11:28 AM IT SUPPORT Caraoline Adesuwa,support,mr lucky h,anas abubakar Hello, treated. IT Support Jos Electricity Distribution Plc. E: support@jedplc.com www.jedplc.com ---- On Tue, 25 Oct 2022 10:56:51 +0100 Caraoline Adesuwa
wrote --- The information contained in this electronic message and any attachments therein are intended for the designated recipient(s) only. The message may contain information that is confidential, privileged, and/or exempt from disclosure by you, according to applicable laws. If you are not the intended recipient, or received this message in error, kindly delete it and notify the sender immediately. Any opinions contained in this message are those of the author and are not given or endorsed by JED Plc, unless otherwise clearly indicated. JED Plc accepts no liability for any loss or damage resulting directly or indirectly from the transmission of this email message. Reduce Printing and Support the Environment. IT Support 11:28 AM SENT Caraoline Adesuwa,support,mr lucky h,anas abubakar Hello, treated.