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Ticket No:
#00021173
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vendor history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vendor history
Impact Summary:
hello, find below, # Transaction Details Token Details 1 Transaction ID: 1704165555604024 Transaction Date/Time: 2022-06-18 13:40:40 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 2085 5742 2497 1172 2360 2 Transaction ID: 7321165443320124 Transaction Date/Time: 2022-06-05 13:46:41 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 1004 1772 5592 1283 7641 3 Transaction ID: 1084165306874624 Transaction Date/Time: 2022-05-20 18:45:46 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 0003 5928 1423 3516 2831 4 Transaction ID: 4118165177184924 Transaction Date/Time: 2022-05-05 18:30:49 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 4003 4823 7166 3259 3113 5 Transaction ID: 7336165057361724 Transaction Date/Time: 2022-04-21 21:40:17 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6864 6172 9556 6982 3311 6 Transaction ID: 3141164978304624 Transaction Date/Time: 2022-04-12 18:04:06 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 1662 7610 9740 5809 4510 7 Transaction ID: 3416164891230124 Transaction Date/Time: 2022-04-02 16:11:41 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 3848 0039 3042 2850 7235 8 Transaction ID: 1843164829838824 Transaction Date/Time: 2022-03-26 13:39:48 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.82 Amount Tendered: ₦1,500.00 1427 1255 3908 0981 9285 9 Transaction ID: 3142164771358624 Transaction Date/Time: 2022-03-19 19:13:06 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦76.74 Energy Cost: ₦1,023.26 KwH: 18.93 Amount Tendered: ₦1,100.00 0318 6995 1437 0001 8948 10 Transaction ID: 4191164649624424 Transaction Date/Time: 2022-03-05 17:04:04 Meter No.: 0101210057895 Account No.: 374205 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦97.67 Energy Cost: ₦1,302.33 KwH: 22.98 Amount Tendered: ₦1,400.00 1019 5028 8787 2006 8919