JED Plc
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Ticket No:
#00021056
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vendor history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vendor history
Impact Summary:
hello, find below, # Transaction Details Token Details 1 Transaction ID: 9267166636027224 Transaction Date/Time: 2022-10-21 14:51:12 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 16.83 Amount Tendered: ₦1,000.00 4403 6804 7407 7097 0117 2 Transaction ID: 3254166369523024 Transaction Date/Time: 2022-09-20 18:33:51 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 6928 9397 5449 1927 2050 3 Transaction ID: 7492165770741124 Transaction Date/Time: 2022-07-13 11:16:51 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 1568 9611 6623 1390 2340 4 Transaction ID: 4617164724628224 Transaction Date/Time: 2022-03-14 09:24:42 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 7235 6789 4618 7107 9779 5 Transaction ID: 9465164580366924 Transaction Date/Time: 2022-02-25 16:41:09 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 4487 1708 3882 2231 9836 6 Transaction ID: 8966164395490424 Transaction Date/Time: 2022-02-04 07:08:24 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 2706 1194 3316 0511 0987 7 Transaction ID: 4714164223413424 Transaction Date/Time: 2022-01-15 09:08:54 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6267 5359 5302 0043 6169 8 Transaction ID: 7062164058579724 Transaction Date/Time: 2021-12-27 07:16:37 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦174.42 Energy Cost: ₦2,325.58 KwH: 45.61 Amount Tendered: ₦2,500.00 6935 4066 7601 3018 4623 9 Transaction ID: 3699163954940624 Transaction Date/Time: 2021-12-15 07:23:26 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 7309 9864 8810 8316 9215 10 Transaction ID: 7563163773635824 Transaction Date/Time: 2021-11-24 07:45:58 Meter No.: 0101210021412 Account No.: 500496 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 2981 3127 9665 0600 5544