JED Plc
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Ticket No:
#00020920
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vending history
Impact Summary:
hello, find below, # Transaction Details Token Details 1 Transaction ID: 5543164855454824 Transaction Date/Time: 2022-03-29 12:49:08 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦1,046.51 Energy Cost: ₦13,953.49 KwH: 258.16 Amount Tendered: ₦15,000.00 0685 2060 8316 0959 2381 2 Transaction ID: 0253164002002624 Transaction Date/Time: 2021-12-20 18:07:06 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 91.22 Amount Tendered: ₦5,000.00 1176 6244 6297 0651 6727 3 Transaction ID: 5685163948795524 Transaction Date/Time: 2021-12-14 14:19:15 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦244.19 Energy Cost: ₦3,255.81 KwH: 63.85 Amount Tendered: ₦3,500.00 2733 0191 3905 8427 9422 4 Transaction ID: 7819163855046024 Transaction Date/Time: 2021-12-03 17:54:20 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 54.73 Amount Tendered: ₦3,000.00 5112 7467 2577 8966 0501 5 Transaction ID: 4346163644356624 Transaction Date/Time: 2021-11-09 08:39:26 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦383.72 Energy Cost: ₦5,116.28 KwH: 100.34 Amount Tendered: ₦5,500.00 0665 8889 2373 4096 9136 6 Transaction ID: 1566163310910624 Transaction Date/Time: 2021-10-01 18:25:06 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦383.72 Energy Cost: ₦5,116.28 KwH: 100.34 Amount Tendered: ₦5,500.00 0692 9578 5879 7336 8310 7 Transaction ID: 9367161978819724 Transaction Date/Time: 2021-04-30 14:09:57 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦5,000.00 KwH: 0.00 Amount Tendered: ₦5,000.00 8 Transaction ID: 0064160994417024 Transaction Date/Time: 2021-01-06 15:42:50 Meter No.: 0101210060782 Account No.: 525086 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,500.00 KwH: 0.00 Amount Tendered: ₦2,500.00