JED Plc
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Ticket No:
#00020865
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vendor history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vendor history
Impact Summary:
Hello, # Transaction Details Token Details 1 Transaction ID: 9150166127011224 Transaction Date/Time: 2022-08-23 16:55:12 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84 Energy Cost: ₦4,651.16 KwH: 84.17 Amount Tendered: ₦5,000.00 6713 2900 5171 1378 2674 2 Transaction ID: 2136165848696124 Transaction Date/Time: 2022-07-22 11:49:21 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 3140 0435 5473 5556 8763 3 Transaction ID: 9466165575054724 Transaction Date/Time: 2022-06-20 19:42:27 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦76.74 Energy Cost: ₦1,023.26 KwH: 18.93 Amount Tendered: ₦1,100.00 0717 3128 2942 1713 8877 4 Transaction ID: 1178165480073024 Transaction Date/Time: 2022-06-09 19:52:10 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦76.74 Energy Cost: ₦1,023.26 KwH: 18.93 Amount Tendered: ₦1,100.00 6601 5484 5746 6901 9769 5 Transaction ID: 8141165479637824 Transaction Date/Time: 2022-06-09 18:39:38 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦146.51 Energy Cost: ₦1,953.49 KwH: 36.14 Amount Tendered: ₦2,100.00 0189 0747 2067 1922 2865 6 Transaction ID: 0575165260450724 Transaction Date/Time: 2022-05-15 09:48:27 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦146.51 Energy Cost: ₦1,953.49 KwH: 36.14 Amount Tendered: ₦2,100.00 2873 1954 7860 4274 6221 7 Transaction ID: 1357165063916024 Transaction Date/Time: 2022-04-22 15:52:40 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6071 3851 8385 3250 9623 8 Transaction ID: 6331165057593924 Transaction Date/Time: 2022-04-21 22:18:59 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 5110 3303 4319 4386 1015 9 Transaction ID: 1999164995796024 Transaction Date/Time: 2022-04-14 18:39:20 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦76.74 Energy Cost: ₦1,023.26 KwH: 18.93 Amount Tendered: ₦1,100.00 6734 6611 2308 1543 3008 10 Transaction ID: 6169164918411624 Transaction Date/Time: 2022-04-05 19:41:56 Meter No.: 0101210056681 Account No.: 623818026401 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦76.74 Energy Cost: ₦1,023.26 KwH: 18.93 Amount Tendered: ₦1,100.00 4763 9217 2705 2128 0600