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Ticket No:
#00020845
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history and KCT from 33 to 01
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vending
Impact Summary:
hello, find below, 6829 2421 9350 9297 7768 2712 3725 7216 8865 8552 # Transaction Details Token Details 1 Transaction ID: 9943166357827924 Transaction Date/Time: 2022-09-19 10:04:39 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 5170 7900 6841 4897 8904 2 Transaction ID: 9259165763499724 Transaction Date/Time: 2022-07-12 15:09:57 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦558.14 Energy Cost: ₦7,441.86 KwH: 134.67 Amount Tendered: ₦8,000.00 4020 1233 5393 3151 6311 3 Transaction ID: 4168164813188924 Transaction Date/Time: 2022-03-24 15:24:49 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 5738 2708 7468 5683 0082 4 Transaction ID: 9123164690892924 Transaction Date/Time: 2022-03-10 11:42:09 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 0896 3310 2359 7897 9601 5 Transaction ID: 4662164327441124 Transaction Date/Time: 2022-01-27 10:06:52 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦837.21 Energy Cost: ₦11,162.79 KwH: 218.92 Amount Tendered: ₦12,000.00 7232 9810 9893 9423 6664 6 Transaction ID: 3675164217716524 Transaction Date/Time: 2022-01-14 17:19:25 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦48.84 Energy Cost: ₦651.16 KwH: 12.77 Amount Tendered: ₦700.00 7007 1643 2096 0454 0283 7 Transaction ID: 1936164190868024 Transaction Date/Time: 2022-01-11 14:44:40 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 54.73 Amount Tendered: ₦3,000.00 0562 1760 9180 2077 4877 8 Transaction ID: 8568164138528324 Transaction Date/Time: 2022-01-05 13:21:23 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 3940 4434 7434 3123 0908 9 Transaction ID: 5333163975307424 Transaction Date/Time: 2021-12-17 15:57:55 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦279.07 Energy Cost: ₦3,720.93 KwH: 72.97 Amount Tendered: ₦4,000.00 7201 9666 5518 3972 7233 10 Transaction ID: 3466163897832324 Transaction Date/Time: 2021-12-08 16:45:23 Meter No.: 0101210005241 Account No.: 572417 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 6052 2587 0362 7280 7844