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Ticket No:
#00020812
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vending
Impact Summary:
Find below, 0101210062259 # Transaction Details Token Details 1 Transaction ID: 6768166385730524 Transaction Date/Time: 2022-09-22 15:35:05 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 4372 2201 6752 5147 5358 2 Transaction ID: 5349165849489024 Transaction Date/Time: 2022-07-22 14:01:30 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 168.34 Amount Tendered: ₦10,000.00 6666 2848 4789 4590 1757 3 Transaction ID: 3416165571102124 Transaction Date/Time: 2022-06-20 08:43:41 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦697.67 Energy Cost: ₦9,302.33 KwH: 172.11 Amount Tendered: ₦10,000.00 5864 9460 4783 6001 8560 4 Transaction ID: 4356164873396824 Transaction Date/Time: 2022-03-31 14:39:28 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6951 8540 2482 8972 6262 5 Transaction ID: 3455164459286024 Transaction Date/Time: 2022-02-11 16:21:00 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 6441 9857 4515 2724 8986 6 Transaction ID: 1521163733518424 Transaction Date/Time: 2021-11-19 16:19:44 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 0095 8591 5598 8061 1197 7 Transaction ID: 8469162894371924 Transaction Date/Time: 2021-08-14 13:21:59 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦4,000.00 KwH: 0.00 Amount Tendered: ₦4,000.00 8 Transaction ID: 2538162697098724 Transaction Date/Time: 2021-07-22 17:23:07 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 9 Transaction ID: 4641162428473824 Transaction Date/Time: 2021-06-21 15:12:18 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 10 Transaction ID: 3176162193741724 Transaction Date/Time: 2021-05-25 11:10:17 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 # Transaction Details Token Details 11 Transaction ID: 1202161910302824 Transaction Date/Time: 2021-04-22 15:50:28 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 12 Transaction ID: 9758161596375824 Transaction Date/Time: 2021-03-17 07:49:18 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 13 Transaction ID: 6118161400286824 Transaction Date/Time: 2021-02-22 15:07:48 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦2,000.00 KwH: 0.00 Amount Tendered: ₦2,000.00 14 Transaction ID: 1541161155857224 Transaction Date/Time: 2021-01-25 08:09:32 Meter No.: 0101210062259 Account No.: 702213 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 0101210066995 # Transaction Details Token Details 1 Transaction ID: 1861166385734324 Transaction Date/Time: 2022-09-22 15:35:43 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦558.14 Energy Cost: ₦7,441.86 KwH: 134.67 Amount Tendered: ₦8,000.00 7171 2024 6243 2556 2974 2 Transaction ID: 0924164916590124 Transaction Date/Time: 2022-04-05 14:38:21 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦558.14 Energy Cost: ₦7,441.86 KwH: 137.68 Amount Tendered: ₦8,000.00 4904 6165 8012 5915 3269 3 Transaction ID: 5774164821789324 Transaction Date/Time: 2022-03-25 15:18:13 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.21 Amount Tendered: ₦1,000.00 1369 2391 7121 9260 3218 4 Transaction ID: 5597164683404524 Transaction Date/Time: 2022-03-09 14:54:05 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 51.63 Amount Tendered: ₦3,000.00 1726 7911 0196 3454 8680 5 Transaction ID: 4637164406437624 Transaction Date/Time: 2022-02-05 13:32:56 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 34.42 Amount Tendered: ₦2,000.00 7141 4311 0967 8167 5890 6 Transaction ID: 8361164301729024 Transaction Date/Time: 2022-01-24 10:41:30 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 2771 5822 2511 7909 9256 7 Transaction ID: 5574164035391624 Transaction Date/Time: 2021-12-24 14:51:56 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 2608 2392 6399 3512 2732 8 Transaction ID: 8119163818523424 Transaction Date/Time: 2021-11-29 12:27:14 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.49 Amount Tendered: ₦2,000.00 2743 6754 1279 2306 4425 9 Transaction ID: 6161163160631324 Transaction Date/Time: 2021-09-14 08:58:34 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30 Energy Cost: ₦2,790.70 KwH: 54.73 Amount Tendered: ₦3,000.00 2855 1128 9931 6438 7205 10 Transaction ID: 0629162948230724 Transaction Date/Time: 2021-08-20 18:58:27 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 # Transaction Details Token Details 11 Transaction ID: 4818162878792924 Transaction Date/Time: 2021-08-12 18:05:29 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦7,000.00 KwH: 0.00 Amount Tendered: ₦7,000.00 12 Transaction ID: 8235162428282224 Transaction Date/Time: 2021-06-21 14:40:22 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 13 Transaction ID: 6821162158908424 Transaction Date/Time: 2021-05-21 10:24:53 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 14 Transaction ID: 5811161700381824 Transaction Date/Time: 2021-03-29 08:43:38 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 15 Transaction ID: 4231161434823724 Transaction Date/Time: 2021-02-26 15:03:57 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦3,000.00 KwH: 0.00 Amount Tendered: ₦3,000.00 16 Transaction ID: 5712161175886424 Transaction Date/Time: 2021-01-27 15:47:44 Meter No.: 0101210066995 Account No.: 702214 Transaction Type: Postpaid Agent ID/Name: 000024/Allstream Energy Solution Energy Cost: ₦5,000.00 KwH: 0.00 Amount Tendered: ₦5,000.00