JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00020517
Issue Type:
Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
REQUEST FOR TAMPER
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
REQUEST FOR TAMPER
Impact Summary:
Dear Wuladi, find below, 54161085177 Clear Tamper 0 4671 3841 7855 0387 6398 due to power surge 44000365195 Clear Tamper 0 1988 2315 3540 0609 0633 due to power surge 95300162351 Clear Tamper 0 1638 4116 3510 1588 0617 due to power surge 57100076280 Clear Tamper 0 5039 1979 7366 770 due to power surge 44000669273 Clear Tamper 0 0033 9947 0634 3883 9254 due to power surge 44000685766 Clear Tamper 0 1470 4648 3721 8573 1016 due to power surge 44000365195 Clear Tamper 0 3267 7080 2423 8945 2706 due to power surge 0101200021133 Clear Tamper 0 2909 5245 4411 2681 0630 meter was was burnt and was taken for repairs. 44000365195 Clear Tamper 0 6264 9420 4887 6306 7278