JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00020474
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Vending history
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Select
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
Vending history
Impact Summary:
hell, find below. # Transaction Details Token Details 1 Transaction ID: 6765166245725724 Transaction Date/Time: 2022-09-06 10:40:57 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 16.83 Amount Tendered: ₦1,000.00 0720 8771 5793 8022 4459 2 Transaction ID: 5619165962954224 Transaction Date/Time: 2022-08-04 17:12:22 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 25.25 Amount Tendered: ₦1,500.00 6082 7624 9112 1833 7728 3 Transaction ID: 0447164701079424 Transaction Date/Time: 2022-03-11 15:59:54 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 32.82 Amount Tendered: ₦2,000.00 4086 3199 7133 0148 6330 4 Transaction ID: 1549164449593324 Transaction Date/Time: 2022-02-10 13:25:33 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 16.41 Amount Tendered: ₦1,000.00 1675 1363 0510 7007 6791 5 Transaction ID: 8172164216910924 Transaction Date/Time: 2022-01-14 15:05:09 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.64 Amount Tendered: ₦1,000.00 2797 5984 9666 8576 5500 6 Transaction ID: 8013163922004324 Transaction Date/Time: 2021-12-11 11:54:03 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 17.64 Amount Tendered: ₦1,000.00 4339 5337 9121 0400 1913 7 Transaction ID: 3519163603252624 Transaction Date/Time: 2021-11-04 14:28:47 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 35.28 Amount Tendered: ₦2,000.00 1548 1601 8338 5220 0065 8 Transaction ID: 7416162575190824 Transaction Date/Time: 2021-07-08 14:45:08 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦104.65 Energy Cost: ₦1,395.35 KwH: 27.51 Amount Tendered: ₦1,500.00 5473 1648 3899 7815 0511 9 Transaction ID: 6685161519741224 Transaction Date/Time: 2021-03-08 10:56:52 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53 Energy Cost: ₦1,860.47 KwH: 36.67 Amount Tendered: ₦2,000.00 0069 3405 7819 0558 1779 10 Transaction ID: 6582161072581924 Transaction Date/Time: 2021-01-15 16:50:19 Meter No.: 54161070799 Account No.: 667847 Transaction Type: Prepaid Agent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77 Energy Cost: ₦930.23 KwH: 18.34 Amount Tendered: ₦1,000.00 1201 7298 9591 4135 1359