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Ticket No:
#00020102
Issue Type:
Vending History
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Request for vending history 54160901853
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
vh
Impact Summary:
1 Transaction ID: 4713166145902324Transaction Date/Time: 2022- 08-25 21:23:43Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53Energy Cost: ₦1, 860.47Debt Repayment: ₦0. 00KwH: 32.10Amount Tendered: ₦2,000.00 6514 4288 7327 8300 1121 2 Transaction ID: 0623166082797324Transaction Date/Time: 2022- 08-18 14:06:13Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930. 23Debt Repayment: ₦2,000. 00KwH: 16.05Amount Tendered: ₦3,000.00 5486 0872 7364 3109 2677 3 Transaction ID: 9135165929373224Transaction Date/Time: 2022- 07-31 19:55:32Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦132.56Energy Cost: ₦1, 767.44Debt Repayment: ₦0. 00KwH: 30.50Amount Tendered: ₦1,900.00 0761 5959 1793 1659 6157 4 Transaction ID: 2171165851825524Transaction Date/Time: 2022- 07-22 20:30:55Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦174.42Energy Cost: ₦2, 325.58Debt Repayment: ₦0. 00KwH: 40.13Amount Tendered: ₦2,500.00 1407 4137 4474 9182 2968 5 Transaction ID: 4934165791463824Transaction Date/Time: 2022- 07-15 20:50:38Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930. 23Debt Repayment: ₦2,000. 00KwH: 16.05Amount Tendered: ₦3,000.00 6384 1815 8967 8797 6095 6 Transaction ID: 1764165660272624Transaction Date/Time: 2022- 06-30 16:25:26Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53Energy Cost: ₦1, 860.47Debt Repayment: ₦0. 00KwH: 32.82Amount Tendered: ₦2,000.00 3031 0453 5683 9005 8922 7 Transaction ID: 2785165583531124Transaction Date/Time: 2022- 06-21 19:15:11Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦69.77Energy Cost: ₦930. 23Debt Repayment: ₦2,000. 00KwH: 16.41Amount Tendered: ₦3,000.00 0750 4477 1108 8108 0409 8 Transaction ID: 6915165339745624Transaction Date/Time: 2022- 05-24 14:04:16Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦348.84Energy Cost: ₦4, 651.16Debt Repayment: ₦0. 00KwH: 82.06Amount Tendered: ₦5,000.00 0792 3779 3120 7567 2166 9 Transaction ID: 7522165175674224Transaction Date/Time: 2022- 05-05 14:19:02Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53Energy Cost: ₦1, 860.47Debt Repayment: ₦8, 000.00KwH: 32.82Amount Tendered: ₦10,000.00 6372 3629 5309 5843 8688 10 Transaction ID: 4642164364321724Transaction Date/Time: 2022- 01-31 16:33:37Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦48.84Energy Cost: ₦651. 16Debt Repayment: ₦0. 00KwH: 12.35Amount Tendered: ₦700.00 1810 6598 8602 3081 0454 11 Transaction ID: 1787164223079524Transaction Date/Time: 2022- 01-15 08:13:15Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦837.21Energy Cost: ₦11, 162.79Debt Repayment: ₦0. 00KwH: 211.70Amount Tendered: ₦12,000.00 3919 7091 7549 0184 9412 12 Transaction ID: 1121164113611924Transaction Date/Time: 2022- VAT: ₦139.53Energy Cost: ₦1, 0226 # Transaction Details Token Details 01-02 16:08:39Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution 860.47Debt Repayment: ₦2, 000.00KwH: 35.28Amount Tendered: ₦4,000.00 1921 2091 0336 8164 13 Transaction ID: 9444164052450524Transaction Date/Time: 2021- 12-26 14:15:05Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30Energy Cost: ₦2, 790.70Debt Repayment: ₦0. 00KwH: 52.92Amount Tendered: ₦3,000.00 0673 2061 8735 5117 2425 14 Transaction ID: 4869163942581824Transaction Date/Time: 2021- 12-13 21:03:38Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53Energy Cost: ₦1, 860.47Debt Repayment: ₦0. 00KwH: 35.28Amount Tendered: ₦2,000.00 0889 3005 0074 4510 3662 15 Transaction ID: 5830163839450324Transaction Date/Time: 2021- 12-01 22:35:03Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦139.53Energy Cost: ₦1, 860.47Debt Repayment: ₦4, 000.00KwH: 35.28Amount Tendered: ₦6,000.00 1482 5208 6682 2726 8087 16 Transaction ID: 4833163449713124Transaction Date/Time: 2021- 10-17 19:58:51Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦279.07Energy Cost: ₦3, 720.93Debt Repayment: ₦2, 000.00KwH: 70.57Amount Tendered: ₦6,000.00 5893 6160 1851 8600 3916 17 Transaction ID: 2533163277724724Transaction Date/Time: 2021- 09-27 22:14:07Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30Energy Cost: ₦2, 790.70Debt Repayment: ₦0. 00KwH: 52.92Amount Tendered: ₦3,000.00 2697 3334 5221 3463 1269 18 Transaction ID: 2364163147624424Transaction Date/Time: 2021- 09-12 20:50:44Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30Energy Cost: ₦2, 790.70Debt Repayment: ₦4, 000.00KwH: 52.92Amount Tendered: ₦7,000.00 4338 3623 4902 5511 9771 19 Transaction ID: 8646162774169424Transaction Date/Time: 2021- 07-31 15:28:15Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solution VAT: ₦209.30Energy Cost: ₦2, 790.70KwH: 55.01Amount Tendered: ₦3,000.00 1533 0682 1253 6687 2144 20 Transaction ID: 6691162619655924Transaction Date/Time: 2021- 07-13 18:16:00Meter No.: 54160901853Account No.: 6214202101- 01Transaction Type: PrepaidAgent ID/Name: 000024/Allstream Energy Solu