JED Plc
IT Incident Tracker
Hi,
Logout
Open A Ticket
Home
||
Personnel
||
Status
||
Categories
Ticket No:
#00020007
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101178034142 55-1 0101178022428 55-1 0101178022253 55-1 0101188028712 55-1 0101178035115 55-1 0101188005504 55-1 0101178034076 55-1 0101178026130 55-1 0101188005876 55-1
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Isah Abubakar
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
1281 6952 2757 7308 4035 5028 7172 8647 0101178022428 55-1 6821 0313 0776 2111 1033 2547 8453 2149 1761 0956 0101178022253 55-1 2604 5966 5753 3163 7781 0407 1639 9437 9936 4441 0101188028712 55-1 4552 1684 5847 7743 6448 7074 8650 7008 4534 7447 0101178035115 55-1 1284 0619 9084 6592 4542 4382 2347 3887 6693 7825 0101188005504 55-1 1203 2362 4759 1565 9952 6706 0608 5915 9364 2531 0101178034076 55-1 6553 4444 9258 6127 4727 0538 8365 0225 9270 3909 0101178026130 55-1 6643 6346 6153 3795 3010 4691 1106 6854 0667 9751 0101188005876 55-1 2497 3969 1373 4901 4247 1334 3729 2325 4759 1699