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Ticket No:
#00019800
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000575223, 44000536464 , 44000575355 , 44000575363 , 44000536548 , 4400053 7512 , 4000575272 , 44000575348. The TI on the meters is 1 Thank you
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
4108 9194 2919 3992 9299 0598 5772 7061 9277 9873 44000536464 , 0599 9821 8164 0156 5610 0549 9177 5227 7824 6030 44000575355 , 1810 6213 7050 2754 6755 4767 6921 7337 6543 0899 44000575363 , 6745 4280 2156 4227 8317 4859 7962 2355 2947 8986 44000536548 , 2188 4592 3441 0659 6181 6987 8734 7580 9063 9100 44000537512 , 6061 2224 0171 4968 0908 1938 6987 9753 7495 5863 4000575272 , No data available in table 44000575348. 6787 8830 1303 1604 2970 5946 7910 5842 7884 5482