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Ticket No:
#00019756
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101170250381 0101215008463 0101215014164 TI25 0101185054075 0101205025889 44000517555 54150641998 44000579118 44000522266 44000684280 57100025055 7-1 54150632294 54160875867 44000592491 44000532398 44000676609 54161145823 TI3
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
0101170250381 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101215008463 6455 3097 1077 7567 8077 0127 0177 4084 7609 8024 0101215014164 TI25 5377 0152 5634 4286 9072 4065 8036 0096 9674 8944 0101185054075 6201 5367 9735 6464 6821 6759 7098 8363 9930 2538 0101205025889 No data available in table 44000517555 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 54150641998 3722 5383 3487 0161 9331 4389 6933 8761 8047 5473 44000579118 4075 4165 3029 9779 2062 5191 0036 2135 3432 1415 44000522266 5195 4625 0839 5651 9814 6779 1451 8118 1959 8707 44000684280 5392 0809 8993 8301 4858 1619 2457 5166 9637 0071 57100025055 7-1 4933 3985 4204 3568 2094 6051 2110 7083 5570 3072 54150632294 6334 8523 6446 0137 6725 2542 3121 4432 9749 4207 54160875867 5465 9911 6995 3426 5107 0864 7014 1643 8923 0979 44000592491 5857 1809 0172 6610 7264 1634 5416 3296 8129 3368 44000532398 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000676609 No data available in table 54161145823 TI3 5893 8655 7009 5577 8827 6943 1372 6615 9426 1562