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Ticket No:
#00019663
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
57100058262 21-1 44000733715 1-22 0101210082091 45-1 and 1-45 0101215025111 TI01 0101210112138 TI01 0101170117705 TI01 0101161000498 TI01
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
2787 6325 1073 9943 9240 3768 3593 1870 9121 6014 44000733715 1-22 5635 7555 3120 8205 6302 2028 8033 4867 7568 9004 0101210082091 45-1 and 1-45 1 To 45 2436 6240 7117 0224 7730 2271 9386 1531 0887 5001 45 To 1 4304 9923 3978 1312 7142 3821 1983 8617 6732 4784 0101215025111 TI01 0718 0924 7703 7007 9926 3906 0311 6625 6264 1434 0101210112138 TI01 KCT1: 1551 6031 6229 2190 5228 KCT2: 2960 2254 1000 1616 4729 0101170117705 TI01 KCT1: 0350 8984 4060 5961 2596 KCT2: 0271 9185 5317 8427 7061 0101161000498 TI01 KCT1: 2489 4336 5716 7671 3372 KCT2: 3731 0136 1176 6513 2997