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Ticket No:
#00019575
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44000528404 0101170249797 44300014022 TI01 0101215027182 TI79 0101185070774 TI55 95300185253 95300105905 44000584100 0101170287003 TI4 0101150173819 TI21 44000578466 TI1 0101205010586 TI33 44000620748 TI1 0101170802824 TI34 54150632963 TI21 54161055691 TI1 0101215015591 TI2 44000583896 44000583904 44000601268 44000601292 0101215020260
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Umar Auwal
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
44000528404 5161 3396 2426 0167 8114 4918 6601 5260 8543 2051 0101170249797 1565 4418 3923 4159 6407 1943 0292 3294 7836 4759 44300014022 TI01 1565 4418 3923 4159 6407 1943 0292 3294 7836 4759 0101215027182 TI79 0285 8543 9152 9436 4400 4327 0802 3876 3446 2027 0101185070774 TI55 55 To 1 0381 8638 3979 1120 0722 0942 6938 7977 2419 9815 1 To 55 5837 0193 6724 3859 8019 2608 1042 9187 7816 0844 95300185253 2193 9587 7757 6454 8112 0138 8949 7431 0025 7361 95300105905 2294 1496 3140 7350 8386 3189 9430 0214 4241 8417 44000584100 4787 3821 8239 8436 3805 7030 3349 3898 5413 9323 0101170287003 TI4 1064 5392 3388 1644 8670 5886 0493 6070 4554 3834 0101150173819 TI21 1470 7014 0412 4175 9060 0439 6854 8067 0499 2202 44000578466 TI1 3828 7138 6399 6961 7299 6377 1537 0717 5416 4219 0101205010586 TI33 0845 7263 0005 1278 2513 0655 3650 3207 7224 0529 44000620748 TI1 0987 5789 6721 3904 5322 6860 5399 3346 5307 8496 0101170802824 TI34 No data available in table 54150632963 TI21 3015 2919 9036 8239 4184 4121 8414 1012 7116 3599 54161055691 TI1 KCT1: 6822 2577 6869 2285 9548 KCT2: 4968 1963 0946 5392 3717 0101215015591 TI2 6350 6422 6954 5521 1752 4002 3036 6060 3465 2216 44000583896 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000583904 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000601268 No data available in table 44000601292 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101215020260 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on.44000528404 5161 3396 2426 0167 8114 4918 6601 5260 8543 2051 0101170249797 1565 4418 3923 4159 6407 1943 0292 3294 7836 4759 44300014022 TI01 1565 4418 3923 4159 6407 1943 0292 3294 7836 4759 0101215027182 TI79 0285 8543 9152 9436 4400 4327 0802 3876 3446 2027 0101185070774 TI55 55 To 1 0381 8638 3979 1120 0722 0942 6938 7977 2419 9815 1 To 55 5837 0193 6724 3859 8019 2608 1042 9187 7816 0844 95300185253 2193 9587 7757 6454 8112 0138 8949 7431 0025 7361 95300105905 2294 1496 3140 7350 8386 3189 9430 0214 4241 8417 44000584100 4787 3821 8239 8436 3805 7030 3349 3898 5413 9323 0101170287003 TI4 1064 5392 3388 1644 8670 5886 0493 6070 4554 3834 0101150173819 TI21 1470 7014 0412 4175 9060 0439 6854 8067 0499 2202 44000578466 TI1 3828 7138 6399 6961 7299 6377 1537 0717 5416 4219 0101205010586 TI33 0845 7263 0005 1278 2513 0655 3650 3207 7224 0529 44000620748 TI1 0987 5789 6721 3904 5322 6860 5399 3346 5307 8496 0101170802824 TI34 No data available in table 54150632963 TI21 3015 2919 9036 8239 4184 4121 8414 1012 7116 3599 54161055691 TI1 KCT1: 6822 2577 6869 2285 9548 KCT2: 4968 1963 0946 5392 3717 0101215015591 TI2 6350 6422 6954 5521 1752 4002 3036 6060 3465 2216 44000583896 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000583904 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 44000601268 No data available in table 44000601292 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on. 0101215020260 This is a Single Phase Residential (01) meter, hence no KCT required. However, kindly query the meter and let us know which tariff index it is on.