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Ticket No:
#00019340
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
0101215022225 0101161019746 0101210021586 0195000001402 95300220167 54161021636 44000609907 TI01 0101200014799 54160747751 0101165016433 23102119791 TI015 44000403996
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Tukur Hamid
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Good morning, find below, 0101215022225...................query the meter 0101161019746...................query the meter 0101210021586...................not required 0195000001402 0791 8284 0616 5431 1857 6340 1575 4500 9418 7407 4742 9335 2543 1861 7901 2554 7866 1731 5888 0779 95300220167 2914 8640 1776 5909 7514 0320 3279 4996 7704 1119 54161021636 2004 8352 8910 5132 1933 5275 7133 3236 9974 3461 44000609907 TI01 5642 1034 0863 3783 0301 5338 6665 0368 5868 5161 0101200014799 1325 0207 6951 7982 8592 3953 3254 1617 3109 7538 54160747751..............not required. 0101165016433 3646 5068 7725 4632 1760 3019 9988 1984 0172 6440 23102119791 TI015 1056 4924 1101 2836 6283 1168 7445 6348 8621 8502 44000403996...................query the meter.