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Ticket No:
#00019287
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
44300004973 99-1 and 1-99 95300195922 TI01 0101160349995 0101200038418 0102170416685 TI21 0101215011186 TI2 0101210087678 54160956188
Initiated BY:
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Initiator's Email:
Initiator's Phone:
Assign To:
Abbas Muhammad Guri
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Good morning, find below, 44300004973 99-1 and 1-99 2580 6385 7586 9680 2910 5243 8179 7326 9800 7169 5807 9858 8852 6763 9205 3665 2425 9679 0837 3666 95300195922 TI01 0679 8481 1196 7277 1873 3035 7495 1288 5402 8379 2264 9176 9873 5810 8478 7139 7399 3911 0718 5715 0101160349995 4625 9055 0692 2268 5815 1545 9503 8956 5006 3725 0101200038418............. Query the meter. 0102170416685 TI21.................wrong meter number. 0101215011186 TI2 1936 2890 8456 3730 3988 6910 7247 2085 3847 2334 0101210087678............. Query the meter. 54160956188 5146 9965 3244 6047 7179 5478 8287 3137 7273 9757