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Ticket No: #00019181
Issue Type:	Priority:	Date Identified:
Issue Description: Please can you assist us with the KCT of the following meters. They purchased tokens between Saturday and Monday and their meters are rejecting the tokens. A) 54150635958 B) 54150631734 C) 54161050189 D) 54160997166 E) 54161173825 F) 57100020254 G) 0101170383463 H) 54150600317 I) 54161033482 J) 57300002268 K) 54161108193 L) 54161026833 M) 54161059321 N) 54160872798 O) 0101160351009 P) 54161096992 Q) 54161055899 R) 54161037095 S) 54161037145 T) 54161122426 U) 54160865579 W) 54160865660 X) 54161008609 Y) 54160944077 Z) 54161097651 AA) 54161147472 AB) 54161133290 AC) 54150650569 AD) 54161032286 AE) 54161014375 AF) 54150607957 AG) 0101170164715 AH)54150601236
Initiated BY:	Initiator's Email:	Initiator's Phone:
Assign To:	Escalation Required?	Expected Resolution Date:
Rationale	Actual Resolved Date:	Action Steps Taken: kct
Impact Summary: Find below, A) 54150635958 6345 2231 1608 4224 1257 2556 7815 3980 5135 1079 B) 54150631734 0989 9065 3739 2207 9260 2533 1819 1111 4422 9092 C) 54161050189 0199 5335 0739 9195 5041 3828 4305 1850 2184 8182 D) 54160997166 2992 0792 1581 7935 0937 5637 3098 9796 2083 6215 E) 54161173825 3428 5973 6568 6525 7930 5800 4482 6924 0616 2602 F) 57100020254 5321 3101 5220 8647 7097 0539 2211 3618 3163 4635 G) 0101170383463 2680 7111 5860 4028 8531 3725 3185 7929 3376 2717 H) 54150600317 3181 4894 5283 5276 5894 5187 4537 1852 5319 7762 I) 54161033482 1938 1835 8673 6136 4867 1921 4846 9371 2094 1733 J) 57300002268 2460 8924 5386 2163 0789 3245 1093 8573 9346 1659 K) 54161108193 3401 1914 1532 7996 1246 6832 4498 5343 9357 2431 L) 54161026833 3589 8988 9659 0125 6398 7195 5636 8559 6916 6953 M) 54161059321 5947 4446 1092 9571 2993 6910 6453 1591 8493 4288 N) 54160872798 This is not found in our database. Kindly confirm the meter number. O) 0101160351009 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. P) 54161096992 1234 2960 0195 6170 4392 4701 3988 4040 0926 8580 Q) 54161055899 7173 0353 8239 1671 0818 4031 2588 3523 8967 3090 R) 54161037095 7334 3354 3865 9281 2335 5442 5854 6484 4104 4045 S) 54161037145 5225 1056 9808 2842 8672 0684 7261 0722 3188 1143 T) 54161122426 3529 4039 1436 5101 0882 2878 5839 4567 9025 2065 U) 54160865579 3395 7780 4520 1827 0416 4874 2360 7921 1999 5355 W) 54160865660 1458 1224 1149 7713 9479 6654 8695 9176 2246 7024 X) 54161008609 4127 1457 2307 5366 5694 6841 8457 5377 8040 4806 Y) 54160944077 0696 5549 5019 7641 9246 5655 4903 6155 4738 6938 Z) 54161097651 5105 7600 5907 3445 5097 2665 0003 1066 5518 8393 AA) 54161147472 1485 9058 2248 4671 4004 6551 8128 3085 7391 7350 AB) 54161133290 1246 1762 2279 1975 8430 0617 7084 1990 1740 1896 AC) 54150650569 2478 2543 0376 6653 4128 1533 5998 4731 4615 5054 AD) 54161032286 4867 5866 1407 5794 2576 0972 2857 0864 4077 8706 AE) 54161014375 3242 7276 7765 3571 4012 1491 8468 8264 5432 8342 AF) 54150607957 1574 3797 5101 0629 3347 1862 3506 4010 7352 5124 AG) 0101170164715 This meter is on 001 on our system, hence no KCT is required. However, kindly query the meter and let us know which tariff index it is on. AH) 54150601236 This is not found in our database. Kindly confirm the meter number.