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Ticket No:
#00019155
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
62521007773 62420229809 54160906191 62521028621 62521024893 54160934615 54160994007 54160875982 62420220105 62420224370 62420200032 54160900905 54161086944 54160955495 62521003032 62521040642 54160898356 62521003202 62521011403
Initiated BY:
Select
Initiator's Email:
Initiator's Phone:
Assign To:
Muhammad Muhammad Usman
1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
Find below, 62521007773 3183 1430 1541 2342 2373 0992 7920 4599 3443 9703 62420229809 7078 6008 3382 6165 1866 1181 2394 3541 9081 2909 54160906191 6134 2430 2942 4300 1849 4036 3070 0198 3794 0365 62521028621 This meter is on 01 on our system, hence no KCT required. However, kindly contact meter maintenance. 62521024893 This meter is on 01 on our system, hence no KCT required. However, kindly contact meter maintenance. 54160934615 7101 0564 2087 6473 7267 5987 0821 4860 7586 4135 54160994007 0410 1440 2183 3973 7257 0803 7776 4136 7524 6773 54160875982 6002 9024 1294 2913 6172 6642 4490 2373 4067 0713