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Ticket No:
#00019031
Issue Type:
KCT Request
Complaint
Request
Support
KCT Request
Tamper Code
Vending History
JCS Access
Computer Maintenance/Repairs
USSD Vending Issues
Official Email Setup
Outstanding Balance
EMS
Failed Transaction
Clear Credit
Evend Access
Reversal
Priority:
Medium
Low
Medium
High
Critical
Date Identified:
Issue Description:
Kindly assist to generate KCT for the following MSN: 0101210184251 0101210184152 0101210184293 0101210175175 0101210116113 0101210184657 0101210117087 0101210183493 0101210184319 0101210183881 0101210184269 0101210184160 0101210184301 0101210133761 0101210184178 0101210184236 0101210184186 0101210119448 0101210119562 0101210184210 0101210155251 0101210117079 0101210152894 0101210152597
Initiated BY:
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Initiator's Email:
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Assign To:
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1095 - Abdullahi Inuwa - Applications Engineer
1373 - Abdulmumin Ibrahim - Network Architect
0020 - Abubakar Umar - Head IT
cop001 - Hashim Muhammad Sanusi - IT Support
PL/15B/0 - Anas Abubakar - IT Support
ADRT001 - Farida Taleeb - Adroit Staff
CorpMemb - Rukaiya M Hassan - IT SUPPORT
Corp002 - Abba Suleiman Abdullahi - IT PERSONNEL
16B/0827 - NNAMDI ONWUKA - Corper
1435 - Auwal Marsha - Maintenance Officer
1372 - Abdallah mohammed - Head IT
Adroit00 - Sadiq Mohammed - Adroit
3171 - YUSUF AHMED SHEHU - IT SUPPORT
Adroit00 - Oladokun Babatunde - Adroit
3840 - Abbas Muhammad Guri - IT Support
3835 - Tukur Hamid - IT Support Officer
1764 - Zainab Mujtaba - It Support Officer
IT - Umar Auwal - IT
1778 - Abubakar Anas Aliyu - IT Platform Support Officer
3846 - Isah Abubakar - IT Support Officer
3843 - Muhammad Muhammad Usman - IT Support Officer
3843 - Muhammad Muhammad Usman - Database Administrator
Escalation Required?
Expected Resolution Date:
Rationale
Actual Resolved Date:
Action Steps Taken:
kct
Impact Summary:
0101210184251 1 To 45 0549 2380 7874 7644 2826 4384 3931 9917 6600 0717 0101210184152 1 To 45 3017 6865 8635 3789 3483 4441 1853 3456 0051 0976 0101210184293 1 To 45 6100 6556 1664 3192 1686 1234 1706 1892 5967 2885 0101210175175 No data available in table 0101210116113 1 To 45 1826 1383 4006 9065 9953 5012 1922 2449 5540 0822 0101210184657 1 To 45 5209 0462 9406 3528 5679 3473 9550 2542 6567 1500 0101210117087 1 To 45 1841 5751 9770 9670 7334 5192 7502 0921 0247 8124 0101210183493 1 To 45 4798 2254 8639 7845 2773 5884 9021 0042 8246 1281 0101210184319 1 To 45 1292 6554 5375 8342 7496 7213 6955 6784 2724 1702 0101210183881 1 To 45 5793 7150 9200 8561 5213 7174 4341 1424 2709 8227 0101210184269 1 To 45 0866 7203 7217 5780 1944 1571 7876 1777 0076 6107 0101210184160 61588438287375599189 32167820054389198545 0101210184301 1 To 45 5752 8134 3137 0626 7971 1869 9381 3835 7736 1942 0101210133761 1 To 45 0983 0063 1890 6417 9104 0756 0919 7513 8082 8100 0101210184178 1 To 45 4029 6023 1703 8151 5657 6961 5733 3226 8404 1935 0101210184236 1 To 45 4962 8735 9423 8806 5847 3561 4201 3630 9062 2245 0101210184186 1 To 45 1835 2429 6008 8467 3851 4521 4140 5138 3645 3916 0101210119448 1 To 45 1556 8392 0131 5542 5492 7094 4973 8798 4563 1029 0101210119562 1 To 45 5099 9711 5607 1507 5758 6500 4119 3190 0812 5286 0101210184210 1 To 45 2654 5528 6918 4495 1033 6384 7943 6600 0783 0307 0101210155251 1 To 45 6157 8517 0589 1740 3797 6208 1196 1528 5116 6721 0101210117079 1 To 45 1244 4270 1645 3728 3034 1642 9229 7672 6059 1405 0101210152894 1 To 45 3692 4342 2291 7547 7834 5020 3610 2256 3282 1816 0101210152597 1 To 45 3922 7914 8939 4269 0574 4519 5056 1706 8191 3165